Organizational Change Manager Connected Services

What you will do

As an Organizational Change Manager youll be at the forefront of transformationdriving initiatives that redefine how our Customer Success organization operates and thrives. The Clarios Connected Services team is introducing groundbreaking technology to the market and launching an innovative product within the Clarios this role you wont just manage change; youll inspire it. Youll lead efforts to ensure seamless adoption of new technologies behaviors and processes empowering customers to embrace innovation with confidence. Success requires a strategic thinker who combines exceptional interpersonal and communication skills with the ability to influence build trust and unite stakeholders around a shared vision. If youre passionate about guiding organizations through complex transitions and creating lasting impact this is your opportunity to make change happen.

How you will do it

• Design and deliver impactful change strategies that not only drive internal adoption but also enhance customer experience - ensuring every transition feels seamless and value-driven.
• Partner closely with leadership and cross-functional teams to align change initiatives with business objectives and customer success goals creating a unified vision for transformation.
• Assess readiness across the organization and customer touchpoints identifying potential risks or barriers early and turning challenges into opportunities for stronger engagement.
• Coach and empower leaders and managers to champion change behaviors that positively impact customer relationships and deliver measurable results.
• Lead engaging workshops and dynamic communications that inspire stakeholders address concerns proactively and keep both internal teams and customers informed and confident.
• Track measure and optimize change initiatives to ensure adoption translates into improved customer outcomesadjusting strategies to maximize impact and satisfaction.

What we look for

Required

• Bachelors degree in Business Organizational Development or related field (Masters preferred).
• 7 years of experience in change management or organizational development roles.
• Possess exceptional communication skills with the ability to clearly articulate change strategies listen actively and adapt messaging for diverse audiences.
• Influence and Relationship Building: Skilled at gaining buy-in and trust from stakeholders at all levels of the organization.
• Emotional Intelligence: Demonstrates empathy self-awareness and the ability to manage sensitive situations with professionalism.
• Adaptability and Resilience: Comfortable navigating ambiguity and maintaining composure under pressure.
• Knowledge of change management methodologies (e.g. Prosci ADKAR) and tools
• Strong project management skills and ability to manage multiple priorities.

Preferred

• Certification in change management (e.g. Prosci) is a plus.

#LI-CO1

What you get:

• Medical dental and vision care coverage and a 401(k) savings plan with company matching all starting on date of hire

• Tuition reimbursement perks and discounts

• Parental and caregiver leave programs

• All the usual benefits such as paid time off flexible spending short-and long-term disability basic life insurance business travel insurance and Employee Assistance Program

• Global market strength and worldwide market share leadership

• HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility

• Clarios has been recognized as one of 2026s Most Ethical Companies by Ethisphere. This prestigious recognition marks the fourth consecutive year Clarios has received this distinction.

Who we are:
Clarios is the force behind the worlds most recognizable car battery brands powering vehicles from leading automakers like Ford General Motors Toyota Honda and Nissan. With 18000 employees worldwide we develop manufacture and distribute energy storage solutions while recovering recycling and reusing up to 99% of battery materialssetting the standard for sustainability in our industry. At Clarios were not just making batteries; were shaping the future of sustainable transportation. Join our mission to innovate push boundaries and make a real impact. Discover your potential at Clarioswhere your power meets endless possibilities.

Veterans/Military Spouses:
We value the leadership adaptability and technical expertise developed through military service. At Clarios those capabilities thrive in an environment built on grit ingenuity and passionwhere you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics.

Equal Employment Opportunity:

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore we encourage people from all backgrounds to apply to our positions. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability age status as a protected veteran or other protected characteristics protected by law. As a federal contractor we are committed to not discriminating against any applicant or employee based on these protected statuses. We will also take affirmative action to ensure equal employment opportunities. Please let us know if you require accommodations during the interview process by emailing . We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience area of expertise and all characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability diversity and equal opportunity please read our latest report . We want you to know your rights because EEO is the law.

A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.

To All Recruitment Agencies : Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.

Required Experience:

Manager