Field Service Lead Technician

We are seeking knowledgeable customer-focused auto, diesel, aircraft, or forklift technicians to join the Crown team. Job Duties Communicate daily with Service Customer Care, Dispatcher, and Field Service Manager to determine work schedule. Train, motivate, and monitor job performance of Field Service Technicians, including while at customer locations. Inspect repairs and scheduled maintenance. Ensure safety practices. Review paperwork and timecards. Confer with customers and communicate issues to branch management. Maintain good customer relations. Travel to customer locations to troubleshoot, diagnose, and repair lift trucks. Perform operator training or train the trainer at customer locations. Pick up parts and replenish van inventory. Perform minor repairs and service to the van. Complete necessary paperwork. Minimum Qualifications 2-4 years related experience High school diploma or equivalent Valid driver's license, good driving record, and ability to safely operate lift trucks Preferred Qualifications Prior company experience as a Field Service Technician Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics Technical degree, welding experience, and knowledge of various types of testing equipment preferred Good written/verbal communication, interpersonal, organizational, and motivational skills Work Authorization Crown will only employ those who are legally authorized to work in the United States. This position is not a sponsorship opportunity. Individuals with temporary visas or who require future sponsorship are not eligible for hire. Compensation and Benefits Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401(k) Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. Award-Winning Service Training Company Vehicle for Field Service Technicians Tool Insurance No Flat Rate Uniforms Specialty Tools Primarily 1st Shift Job Segment Maintenance, Warehouse, Forklift, Welding, Electrical, Manufacturing, Engineering EOE Veterans/Disabilities #J-18808-Ljbffr