Social Media Specialist/Coach

Position Overview

The Social Media Specialist & Coach manages content and organic strategy across client social platforms and coaches client teams on growing and sustaining their presence.

Key Responsibilities

• Develop and execute organic social content calendars and strategy aligned to each client's brand and audience.
• Manage day-to-day content creation, scheduling, and community engagement across relevant platforms.
• Track platform performance and translate results into clear recommendations for clients.
• Coach client teams on content strategy, platform best practices, and sustainable posting cadence during office hours.
• Keep current on platform algorithm changes and format trends relevant to the client base to better support clients.

Required Qualifications

• 2+ years managing organic social strategy and content for a brand, agency, or client portfolio.
• Demonstrated ability to grow engagement or following with measurable results.
• Comfortable presenting strategy and results directly to clients.
• Strong writing and visual/content sensibility.

Preferred Qualifications

• Experience across short-form video platforms specifically.
• Basic design or video editing skills (Canva, CapCut, Adobe Express).
• Agency background serving multiple client brands concurrently.

What We Look For in Every Client-Facing Expert

• Think Bigger Mindset — approaches every client problem by asking 'what would 10x better look like?' rather than settling for marginal fixes.
• Service-Minded — treats every client interaction as a chance to build trust; follows through without being chased.
• Clear Communicator — translates technical or strategic detail into language a business owner can act on, in writing and live sessions.
• Coach, Not Just Doer — comfortable teaching a client to run a process, not only running it for them.