ServiceNow Architect

Job Description: The ServiceNow Architect will be responsible for defining and delivering scalable, secure, and upgrade-safe ServiceNow solutions. This role requires close collaboration with business stakeholders, application teams, and technology leadership to ensure alignment with enterprise architecture standards and ServiceNow best practices. Key Responsibilities: Define ServiceNow platform architecture standards, roadmaps, and design guidelines Architect enterprise-scale solutions aligned with business and technical requirements Serve as the primary liaison between business stakeholders and technical teams Map business requirements to standard ServiceNow capabilities while minimizing customization Provide technical leadership and oversight to development teams Ensure platform scalability, security, compliance, and governance Support Agile delivery through solution design and technical backlog refinement Required Qualifications: Minimum 15 years of overall IT experience Minimum 10 years of ServiceNow architecture, design, and implementation experience Experience with ITOM and Telecom Service Management Experience with Order Management and enterprise integrations Strong understanding of TM Forum architectural principles In-depth knowledge of ServiceNow platform architecture and governance 5+ years of experience with JavaScript, AngularJS, REST/SOAP web services, XML, and JSON Excellent analytical, troubleshooting, documentation, and communication skills Required Certifications (Active): ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) #J-18808-Ljbffr