Data Product Manager - Customer 360

Insurance (particularly Life Insurance, ideally) or Financial/Banking space is required

Data Product Manager Customer 360

What they need:

• Strong Data Product Manager / Technical Product Manager / Data Product Owner background
• Experience leading end-to-end implementation of data products
• Strong business + technology integrator who can translate business needs into technical/data requirements
• Experience gathering requirements and developing BRDs / supporting TRDs
• Experience with Customer 360, MDM, or complex customer data projects recently in their career
• Ability to lead technical data analysts and engineers and provide strategic direction
• Experience integrating/mapping data across multiple enterprise systems
• Strong stakeholder communication and executive-facing skills

Key data domains:

• Householding
• Prospecting
• Group Insurance Members
• Marketing / Segmentation

Nice to have:

• Reltio
• Databricks
• APIs / data feeds / event-driven integrations
• Insurance, financial services, wealth, or investment management experience
• Project/program management experience, including status reporting and RAID logs

Biggest thing to screen for:
Someone who sits at the intersection of business, data, and technology. This should not be a purely business-side Product Manager. They need to understand data products technically enough to lead analysts/engineers while owning requirements and stakeholder conversations.

• Brings 20+ years of experience across Data Product Management, Product Ownership, Data Strategy, Master Data Management, Data Governance, and enterprise data modernization initiatives.
• Most recently led a $3M Customer 360 & Broker 360 transformation for a global insurance organization, consolidating 11 source systems and delivering mastered customer records through a modern data platform.
• Proven Data Product Manager/Product Owner with ownership of product vision, roadmaps, MVP definition, prioritization, requirements, backlog management, and executive steering committee governance.
• Led a major Customer 360 migration from Informatica to Reltio, partnering with business stakeholders, data stewards, architects, CRM teams, and finance leaders to drive adoption and delivery.
• Deep insurance and financial-services experience across organizations including Allied World, Liberty Mutual, CVS/Aetna, Hanover Insurance, and Tokio Marine, giving him firsthand experience with complex customer, broker, and policyholder data ecosystems.
• Strong business-to-technology leader with expertise in customer mastering, golden records, match/merge strategies, survivorship rules, data stewardship, governance, and enterprise data quality initiatives.
• Hands-on experience delivering large-scale data modernization programs leveraging Reltio, Databricks, Snowflake, Informatica IDMC, Customer 360, and cloud data platforms, while regularly presenting strategy, progress, risks, and recommendations to senior leadership.