Freight Broker Agent

Job Description

Job Description

Padilla Freight Solutions is looking to partner with an experienced Freight Dispatcher / Broker Agent who is seeking a full-time position in Laredo. 

• Maintain and develop your existing accounts and prospect for new accounts 
• Perform freight services according to company and government regulations 
• Plan and coordinate pick-up and delivery schedules 
• Work with shippers, carriers, and dispatchers to manage the schedule 
• Track and report shipment status to customers 
• Manage multiple deliveries, process spot requests and develop new sales strategies to improve business 
• Maintain positive and productive relationships with customers 
• Provide special discounts and promotions to returning customers 
• Respond to customer concerns and queries professionally 
• Resolve freight discrepancies in a timely manner 
• Identify and contact qualified carriers for freight services 
• Negotiate contract and pricing agreements with carriers 
• Maintain strong relationships with multiple carriers 
• Ensure that freight paperwork is completed and approved before transportation 
• Maintain freight files and customer receipts for reference purposes 
• Performs other related duties as assigned. 

• Ability to work independently in a fast-paced environment 
• Ability to anticipate work needs and interact professionally with clients 
• Strong communication skills, bilingual required 
• Proficient in Microsoft Office Suite or related software 
• Excellent organizational skills and attention to detail 
• Excellent analytical and problem-solving skills 
• Working knowledge of Truck Stop software a plus 

• Monday – Friday 7:30am to 5pm 
• Base pay plus commission based on experience 
• Additional commission split for referring Brokers 
• Agent opportunity also available, up to 45% commission