Front Desk Receptionist

Performs a variety of responsible administrative functions that may include payroll, human resources, office management, scheduling, accounts payable and/or accounts receivable. May serve as a lead to office staff.

Distinguishing Characteristics: Primary job function is performing general administrative support of a responsible nature.

ESSENTIAL FUNCTIONS:

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.

• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.

• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

1. Performs a variety of office administrative functions, such as preparing correspondence and reports, processing mail, telephone and in-person reception, and filing.

2. Schedules meetings and conferences and assists with travel reservations.

3. Processes paperwork for benefits enrollment of new associates per client contracts; monitors assignment of associates to various client sites to ensure continued eligibility of the associate for benefits; coordinates enrollment and changes with Region or operations center benefits function.

4. Inputs scheduling/payroll data into automated resource system; verifies associate hours worked to contract requirements; determines overtime rates and billing hours; completes payroll documents for corrections.

5. Reconciles all payroll entries and invoices; verifies and distributes paychecks; processes payroll for terminated associates in required time frame.

6. Reviews client billings and ensures proper billing amounts; reconciles payroll data to time sheets and accounts receivable to time sheets and makes adjustments; responds to client questions and reconciles discrepancies; prepares invoice corrections.

7. Reviews all accounts payable and ensures timely payment; verifies amounts and calls vendors on any discrepancies.

8. Contacts clients to set up payment plans on past due accounts.

9. May serve as Office Manager and provide lead direction to administrative and/or support staff. 10. Performs tasks and duties of a similar nature and scope as required for assigned office.

MINIMUM QUALIFICATIONS AT ENTRY: Additional qualifications may be specified and receive preference, depending upon the nature of the position.

MINIMUM HIRING STANDARDS:

• Must be at least 18 years of age.

• Must have a reliable means of communication (i.e., pager or phone).

• Must have a reliable means of transportation (public or private).

• Must have the legal right to work in the United States.

• Must have the ability to speak, read, and write English.

• Must have a High School Diploma or GED.

• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Education/Experience: High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.

Competencies (as demonstrated through experience, training, and/or testing):

• Thorough understanding of standard office procedures and practices.

• Demonstrated knowledge of mathematical concepts including computation of rates, ratios, percentages, averages and reconciliation.

• Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form.

• Ability to use personal computers and office productivity software.

• Ability to write original correspondence.

• Excellent planning, organizing, and project coordination skills.

• Ability to communicate clearly and concisely.

• Ability to interact effectively at all levels and across diverse cultures.

• Ability to be an effective team member and handle projects responsibly.

• Courteous and professional telephone manner, with accuracy in taking messages.

• Strong customer and results orientation.

WORKING CONDITIONS (Physical/Mental Demands): With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.

• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.

• Required ability to handle multiple tasks concurrently.

• Computer usage which may include prolonged periods of data entry.

• Handling and being exposed to sensitive and confidential information.

• Regular talking and hearing.

• Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.

• Close vision, distance vision, and ability to adjust focus.

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

Benefits include:

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

Our Company Mission:

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.