Mortgage Loan Officer Assistant

Job Description

Job Description

We’re hiring an assistant who will work directly alongside the loan origination staff to help families through the 5-star mortgage loan process. You’ll assist borrowers through the pre-approval process, prepare paperwork for initial underwriting, and manage the entire pipeline of active transactions. If you’re a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply.

$70,000 - $100,000 yearly

• Assist with administrative duties such as making and screening calls, booking appointments, etc.
• Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Serve as the primary contact and liaison between clients, branch manager, and assigned mortgage loan originator and conduct meetings to coordinate any follow-up items
• Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator
• Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service

• This would be a full-time role with potential hybrid/remote possibilities once trained

• Highly motivated and goal-oriented with excellent customer service and communication skills
• Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
• High school diploma or equivalent required. College degree in finance or banking preferred
• At least 5+ years of professional office environment required, preferably as a loan officer assistant or mortgage assistant

• Advanced comprehension of loan financing guidelines for conventional loans, FHA, VA, and Non-QM loan products

I'm Ryan Pettegrew, a mortgage advisor who loves helping families achieve homeownership. I believe buying a home is one of the biggest financial decisions people will ever make, and every client deserves to be cared for from the very first conversation through closing. I've built my company around one simple belief: exceptional service wins. That means proactive communication, attention to detail, and solving problems before they become problems. I'm looking for someone who shares that same mindset. Someone who is organized, dependable, proactive, communicates well, and takes pride in doing great work. This is more than an administrative position. You'll become a trusted part of my company, help create an outstanding experience for every client and Realtor we work with, and play a meaningful role in helping families reach one of the biggest milestones of their lives. If you're excited about making a real difference while growing with a team that truly cares, I'd love to meet you.