Sr. Field Service Technician

Field Service Technician Level 2

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Field Service Technician Level 2 will be responsible for start-up and commissioning of projects, preventative maintenance, and basic submersible wastewater pump (Flygt) and control panel troubleshooting at customer sites. Product specific training will be provided. Will interact with customers.

We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan with company contribution, and other additional miscellaneous benefits.

Core responsibilities include evaluating, repairing, and conducting hydraulic, mechanical, and electrical testing of submersible wastewater pumps; troubleshooting of electrical control panels; general understanding of schematics and wiring diagrams; performing start-ups and training customers on the equipment; preventative maintenance and emergency callouts; operating and maintaining a service truck with crane and out-riggers; operating industrial equipment in a shop environment such as forklift, overhead cranes, etc.; working with various company provided hand and power tools; accurate record keeping inside Xylem's work order management system; creating and maintaining a safe and organized working environment and culture within the organization and following protocols at customer locations; taking care of company property; demonstrating high impact culture through innovation, accountability and empowerment; must be able to function in a team environment; and work independently.

Travel requirements include daily local travel required and up to 50% overnight stays, depending on location.

Pre-hire requirements to operate company vehicle (provided by Xylem or candidate): Driver Application for Employment, Motor Vehicle Report (MVR), Driver Disclosure and Release, Employee Applicant Drug and Alcohol Statement, FMCSA Certificate of Awareness, Driver Certificate of Violations, Driver Statement of On Duty Hours if applicable, Road Test, Copy of Driver's License, Copy of Medical Certificate.

Education requirements include HS diploma or equivalent. Experience requirements include 2 to 5 years of technical work experience. Skill requirements include being electrically and mechanically inclined, demonstrating critical thinking and troubleshooting ability, comprehending technical information and communicating it clearly, and experience with Microsoft Office and smart devices.

High impact behaviors include transformative mindset, consistency, empowerment, non-confrontational culture, clear roles and responsibilities.

Leadership skills include proactively seeking feedback from peers, team members, and manager, applying new knowledge and tech to improve outcomes within team, identifying and mitigating risks, breaking down problems effectively and leveraging RCA, prioritizing team's and organization's needs over self, owning execution, delegating effectively to empower teams to grow, considering Xylem-wide implications of decisions, performing strongly under pressure or in face of challenges, focusing on long-term goals despite setbacks or failures, having an effective personal operating model, and leading change with optimism.

In this role, the working environment is an industrial shop setting where use of PPE is required. May also include exposure to hazardous material and loud noises. The physical demands may include but not limited to, standing and lifting to 50 lbs. In addition, this role may require overtime, and travel may be needed for training sessions.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation