Customer Service Representative

Customer Service Representative Location: Queens, NY Pay: Starting $22.00/hr. (depending on relevant experience) Hours: 8 AM 5 PM Days: Monday Friday Why Choose Us Royal Waste Services, a Waste Connections company, is an integrated services organization providing solid waste collection, transfer, disposal, and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of cultureone where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger, better impact on their communities and careers every day. Our priority is to hire professional Customer Service Representatives who care deeply about the safety of our drivers and the quality of service we provide to the community. As a Customer Service Representative with us, your core responsibilities include: Answering customer calls and processing customer orders for new service, discontinuance, or changes in service Accepting payments from customers, researching customer billing inquiries, and updating customer account information Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost-effective, safe, environmentally sound solutions to service issues Qualifications & Skills 2 years of high-volume Customer Service experience Experience with Microsoft Word, Excel, and Outlook Excellent verbal and written communication skills Benefits Competitive Compensation 401(K) with company match; let us help you save for your future Healthcare; Medical, Dental, Vision Insurance: Life, Short Term/Long Term Disability Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.