Customer Service Representative

Our plastic manufacturing client in the New Kensington, PA is seeking a Customer Service Rep. -Communicate effectively with customers to address inquiries and provide support -Manage customer accounts efficiently, including resolving complaints, expediting orders, maintaining inventory, processing change orders and delivery updates, ensuring accurate shipping procedures, and monitoring product revisions or material changes -Process customer orders accurately and in a timely manner -Track and analyze performance metrics, including on-time delivery -Monitor customer orders and manage obsolete inventory -Willing and able to travel as required -Perform additional duties as assigned to support a productive and efficient work environment -Proficient in general computer operations -Knowledgeable in standard office practices -Able to follow both verbal and written instructions -Capable of working independently with minimal supervision -Willing to work overtime as needed -Able to lift up to 25 lbs By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at