Retail Sales Specialist C Jobs

Retail Sales Specialist

PDS Defense, Inc. is seeking a Retail Sales Specialist. This role plays an important part in representing the brand through exceptional service, product knowledge, and day-to-day operations. As a Retail Sales Specialist, you will help ensure every customer interaction reflects the pride and professionalism of the community. By understanding the customers needs and offering helpful product guidance, you will help create a positive in-store experience while supporting store operations and sales goals. This position is ideal for someone who enjoys working in a fast-paced retail environment, values teamwork, and takes pride in delivering great experiences.

Accountable for all daily cash control procedures and point-of-sale transactions. Receives and processes incoming and outbound merchandise shipments. Maintains stock balances and monitor inventory levels. Facilitate special customer orders and merchandise transfers. Processes Mark Out of Stocks (MOS) and Return to Vendor (RTV) merchandise. Complete inventory documentation and coordinate inter-store transfers. Prepare for and support annual store inventory counts. Execute floor sets and maintain merchandising standards. Maintain an organized stockroom and ensure merchandise is properly stored. Coordinate store maintenance needs and communicate facility issues when necessary.

Retail Sales Specialist Duties & Responsibilities: Open and close the store following established procedures. Deliver excellent customer service and ensure a positive shopping experience. Support the achievement of monthly, quarterly, and annual sales goals. Process purchases using the point-of-sale (POS) system. Handle customer returns and exchanges according to company policy. Respond to customer and stakeholder inquiries via email or other communication channels. Processes freight and inter-store transfers for markdowns. Maintains organized stockroom and support store inventory preparation. Prepare and process merchandise orders for customers. Identify and report on safety and housekeeping issues. Restock the store when necessary. Routinely cleans store. Reports all customer complaints to Store Manager. Follows all company policies and procedures.

Retail Sales Specialist Requirements and Skills: 2+ years of retail sales, customer service, or related experience preferred. Strong verbal and written communication skills. Excellent attention to detail and organization skills. Ability to multitask, prioritize responsibilities, and manage time effectively in a fast-paced environment. Positive and professional attitude with commitment to providing excellent customer service. Ability to maintain a professional appearance. Strong working knowledge of common business applications (Outlook, Word, PowerPoint, Excel, Teams). Ability to work collaboratively within a team environment. Quick learner with a willingness to take initiative and adapt to changing priorities. Education / Experience: Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 4 or more years' related work experience or an equivalent combination of education and experience (e.g. vocational school/Associate+2 years' related work, Bachelor, etc.). Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter. Military connected talent encouraged to apply. VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act, Los Angeles City Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, San Francisco Fair Chance Ordinance.