Customer Service Coordinator - Travel Support
Enchanted Horizons Travel
Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.
This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.
Key Responsibilities
- Communicate with clients regarding travel inquiries and requests
- Provide guidance on travel options, timelines, and next steps
- Support reservation coordination and follow-up communication
- Ensure accuracy of client information and travel details
- Deliver high-quality service with professionalism and care
- Follow company processes and service standards
Qualifications
- Excellent written and verbal communication skills
- Strong organization and time‑management abilities
- Self‑motivated and comfortable working remotely
- Detail‑oriented and customer‑focused mindset
- Customer service, administrative, or hospitality experience preferred
- Interest in travel is beneficial
What We Offer
- Comprehensive training and ongoing mentorship
- Flexible remote work options
- Part‑time or full‑time opportunities
- Career growth within the travel industry
- Positive, team‑oriented culture
Vacancy posted 2 days ago
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