Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Description:

McDonald's Works for Me.

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

Requirements:

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

•Greeting guests and communicating with them while ordering

•Offering help with using the ordering kiosks

•Offering assistance to those in need of some extra hands

•Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else

•Ensuring kids receive a kid treat

•Handling any concerns

•Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.

Additional Info:

A job as a Guest Experience Leader at a McDonald’s Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

• Competitive pay

• Medical, dental and vision coverage

• 401k with matching contributions

• Paid time off equal to 2% of gross earnings

• Unpaid Leaves of Absence

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language

• Discount programs

• Free meals / meal discounts

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDX_MC_8D3ED51E-26F8-454E-A4A7-AEF7E27DC487_16265

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Lawrence, NY vacancy
  • Delaware North Sportservice at UBS Arena in Elmont, NY is hiring seasonal Concessions Supervisors to lead team members and deliver exceptional guest service during events. As a Concessions Supervisor you will assign duties, train staff, manage labor and cash handling, resolve... 
    Suggested
    Weekly pay
    Seasonal work
    Flexible hours
    Shift work

    Delaware North at UBS Arena

    Elmont, NY
    2 days ago
  •  ...Applebee’s in Elmont, NY. This role involves leading day-to-day operations, managing staff, and driving sales while ensuring excellent guest satisfaction. The ideal candidate will have 1-3+ years of restaurant management experience and strong leadership skills. The job... 
    Suggested

    Doherty Enterprises

    Elmont, NY
    1 day ago
  • $31.5 - $34.5 per hour

     ...associates. This role provides essential leadership training to ensure your and your team's success in delivering exceptional guest experiences. Benefits include competitive pay ranging from $31.5 to $34.5 per hour, flexible scheduling, free meals, and comprehensive health... 
    Suggested
    Hourly pay
    Full time
    Flexible hours

    Panda Restaurant Group Inc

    Elmhurst, NY
    5 days ago
  •  ...Streaming Studio Supervisor at MGM Grand Las Vegas. You will directly lead the operation and conduct of the live games for our live...  ...ongoing coaching to maintain a professional and entertaining guest experience. You will oversee staff scheduling, resolve guest complaints,... 
    Suggested

    MGM Resorts International

    Brooklyn, NY
    3 days ago
  • Lululemon Athletica in West Des Moines, IA is seeking a Guest Experience Lead to drive exceptional in-store service and team performance. You’ll lead from the floor as part of the store leadership team, delivering technical product education and guiding daily sales to meet... 
    Suggested
    Shift work

    Lululemon Athletica

    Brooklyn, NY
    1 day ago
  • $21 - $21.25 per hour

    A leading retail company in Elmhurst is looking for an Assistant Store Manager to support...  ...operations and maintain high levels of guest service. The role includes developing staff...  ...older, with prior retail or management experience. The position offers an hourly wage of $... 
    Hourly pay

    Spencer's

    Elmhurst, NY
    5 days ago
  • Hallson Hospitality Co. seeks a Guest Communications Manager to deliver an exceptional guest experience across the portfolio. You will lead the Guest Experience Agents, coach the team, and handle escalations by phone when needed. As Manager on Duty, you will bridge communication... 
    Remote work

    Hallson Hospitality Co.

    Brooklyn, NY
    1 day ago
  • Le Pain Quotidien in California is hiring a Shift Lead to deliver warm, attentive guest service and lead daily operations. You will manage orders, assist...  ...Brands. Ideal candidates have 3-6 months of restaurant experience, familiarity with Toast, and a flexible schedule. #J-1... 
    Flexible hours
    Shift work

    Le Pain Quotidien

    Brooklyn, NY
    3 days ago
  • Description The Dallas Arboretum is looking for an energetic, people-first Lead, Guest Experience Ticket Booth professional to help bring our guest experience to life! In this role, you’ll lead a dynamic team at the front lines, ensuring every guest interaction (whether... 
    Full time
    Seasonal work
    Work at office
    Flexible hours
    Rotating shift
    Afternoon shift

    Dallas Arboretum

    Brooklyn, NY
    1 day ago
  •  ...Assistant Store Manager for our Glendale, AZ location. Lead and motivate a team, drive sales, and ensure guest satisfaction in a fast-paced environment. Partner...  ...bring 3+ years in retail, 2+ years of supervisory experience, and a business degree. Strong leadership and... 
    Weekend work

    Tommy Bahama

    Brooklyn, NY
    1 day ago
  •  ...beverage team, and oversee inventory and sourcing. You will balance guest satisfaction with operational efficiency while coordinating...  ...to thrive under deadline pressure, ensuring a memorable guest experience across outlets. #J-18808-Ljbffr Nemacolin Woodlands Resort

    Nemacolin Woodlands Resort

    Brooklyn, NY
    1 day ago
  •  ...is seeking an Assistant Manager, Front Office to assist in planning and directing the Front Desk, Guest Service, and PBX operations, ensuring a positive guest experience. The role requires leadership, excellent communication, and the ability to manage multiple tasks in... 

    Hard Rock Hotel Cancun

    Brooklyn, NY
    5 days ago
  • Panera is hiring a Catering Lead in Kentucky. In this role, you will manage catering orders...  ...ensure fantastic service by assisting guests in planning events with a variety of...  ...communication and organizational skills and have experience in food safety and delivery. This... 
    Flexible hours

    Dormont Manufacturing Co

    Brooklyn, NY
    2 days ago
  • The Dallas Arboretum is hiring a Lead, Guest Experience - Ticket Booth to guide a frontline team and ensure every guest interaction is welcoming and smooth. This full-time role involves both on-site ticketing and phone support in a fast-paced outdoor environment. We seek... 
    Full time

    Dallas Arboretum

    Brooklyn, NY
    1 day ago
  • lululemon Athletica at North Star Mall Pop Up is seeking a Guest Experience Lead to drive an exceptional in-store experience and lead the floor's performance. The role includes delivering technical product education, guiding team members, and supporting sales targets with... 

    Lululemon Athletica

    Brooklyn, NY
    4 days ago
  • Aspen Meadows Resort invites applications for a Guest Experience Lead (Concierge) to elevate the guest journey through proactive service and personalized arrangements. You will coordinate VIP arrivals, dining reservations, activities, and transportation, partnering with... 

    Aspen Meadows Resort

    Brooklyn, NY
    1 day ago
  •  ...Manager for our Hardee’s locations in Kentucky. You will lead and motivate a team to deliver outstanding guest service, uphold food quality and safety standards,...  ...controls. The role requires 2 years of management experience, flexible shifts, and a commitment to our service... 
    Flexible hours

    Dormont Manufacturing Co

    Brooklyn, NY
    5 days ago
  •  ...LLC is seeking a Lodging Supervisor to oversee Front Desk and Guest Services, ensuring guest questions, problems, and needs are addressed...  ...supporting multiple departments. The role requires hospitality experience, strong communication, and the ability to work flexible... 
    Flexible hours
    Weekend work

    Blackberry Farm, LLC

    Brooklyn, NY
    5 days ago
  •  ...Bread in Carle Place, NY. The ideal candidate will lead daily cafe operations, ensure compliance with food...  .... Candidates should have restaurant management experience, strong leadership skills, and a passion for guest service. Competitive salary and diverse perks are... 

    Doherty Enterprises

    Carle Place, NY
    4 days ago
  • $48k - $58k

    JDK Management Company in Kentucky is seeking a Restaurant Manager to lead front-of-house operations, develop the team, and deliver a warm, welcoming guest experience. This role reports to the General Manager and focuses on service quality, team growth, and guest satisfaction... 
    Flexible hours

    JDK Management Company

    Brooklyn, NY
    4 days ago
  • $7.7 - $16.98 per hour

     ...in Kentucky is seeking talented Shift Supervisors to assist the management team in ensuring guest satisfaction. The ideal candidate should have restaurant supervisory experience and be at least 21 years old. As a Shift Supervisor, you will be responsible for maintaining... 
    Hourly pay
    Shift work

    Applebee's Services Inc

    Brooklyn, NY
    2 days ago
  •  ...brand in LaGrange, KY. You will supervise and train staff, ensure guest satisfaction, and monitor daily operations to maintain quality...  ...safety standards. The role requires 1-2+ years of supervisory experience in casual dining, with a focus on hands-on leadership, strong... 
    Casual work
    Night shift
    Weekend work

    Applebee's

    Brooklyn, NY
    4 days ago
  •  ...and executing daily operations to deliver an exceptional NEWK'S Experience and product quality. The position emphasizes leadership, cost...  ...managerial experience, strong communication skills, and a commitment to guest satisfaction. Opportunities for advancement exist within the... 
    Hourly pay

    Newk's Eatery

    Brooklyn, NY
    3 days ago
  •  ...Clayton, MO seeks a highly experienced Front Office Coordinator to lead all front office operations. The role requires a hands-on...  ...performance, schedules staff, and delivers exceptional guest experiences in a fast-paced setting. The successful candidate will set policies... 

    FrontDoor, LLC

    Brooklyn, NY
    3 days ago
  • Northern Quest in Airway Heights, WA is seeking a friendly Valet attendant to warmly greet guests, assist with parking, and ensure a smooth arrival and departure experience. Responsibilities include maintaining driveway organization, handling keys and tickets, communicating... 

    Northern Quest

    Brooklyn, NY
    3 days ago
  •  ...represent our wine brand in hospitality settings, tours, tastings, and guest relations. This full-time role is fast-paced and requires an...  ...who can build relationships with clients, coordinate tasting experiences, and travel for dinners and events across the country. The... 
    Full time

    Tasting & Tap Room Expo

    Brooklyn, NY
    1 day ago
  •  ...Assistant Site Manager to work with the Site Manager in running daily operations, developing the team, and ensuring an excellent guest experience. You will own staffing, customer interactions, and operational standards, with a focus on maintaining safety and service... 

    Socket.dev

    Brooklyn, NY
    2 days ago
  •  ...Solutions LLC is seeking an overnight Supervisor to lead a nighttime team in a busy garage, ensuring safety, guest satisfaction and efficient operations. This full...  ...appearance, and delivering exceptional guest experiences during night shifts. #J-18808-Ljbffr VPNE... 
    Full time
    Night shift

    VPNE Parking Solutions LLC

    Brooklyn, NY
    5 days ago
  • Lucky Strike Entertainment in Kentucky is seeking a Supervisor to lead the floor on every shift, coordinating bowling, arcade, food and beverage, bar, and events to deliver exceptional guest experiences. You will coach and develop hourly team members, maintain service... 
    Hourly pay
    Shift work

    AMF

    Brooklyn, NY
    1 day ago
  • Proper Hospitality in Palm Springs, CA seeks an experienced Bar Manager to lead daily bar operations, ensure exceptional guest experiences, and uphold the brand's standards. You will oversee setup, inventory, drink quality, and collaboration with kitchen and service teams... 

    Proper Hospitality

    Brooklyn, NY
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!