Case Manager

Benefits: The benefits package includes excellent employer paid health insurance with low out of pocket cost, retirement pension (NC Local Government Retirement System), 401(k) with match, dental, vision, life, disability, paid vacation, paid sick, 13 paid holidays, floating holiday, new hires start out with two vacation and sick days and begin accruing immediately, paid parental leave, paid volunteer hours, employee assistance program, tuition reimbursement, longevity pay, wellness allowance and more. (Benefits differ for part time employees). Prior local and state government years of service count toward calculating vacation accrual rate!

Hours: 30-40 hours per week, Monday - Friday 8:00 - 5:00


CHA is hiring a highly motivated, creative, and flexible individual to provide client support and case management across various locations including clinical, community, detention and harm reduction settings.


Primary Responsibilities:

• Provide case management
• Conduct intakes and enrollment activities
• Follow care plans for clients
• Complete data tracking and monthly reports
• Document appropriately in electronic health record
• Accompany clients to meetings and participate in meetings of community groups to advocate client needs

Education/Experience:

• Bachelor's degree in a human service field or similar degree with two years of experience with incarceration, probation, substance use recovery, mental health treatment or homelessness OR
• High school diploma or equivalent with 4 years of experience with incarceration, probation, substance use recovery, mental health treatment or homelessness and a peer support specialist certification OR equivalent education or experience.
• Lived experience preferred.

Knowledge, Skills & Abilities:

• Knowledge of harm reduction principles, recovery and person first language
• Ability to plan and work collaboratively with community partners and CHA staff in person and virtually
• Ability to work with diverse groups of people and to deal tactfully with others
• Ability to exercise good judgement in appraising situations and making decisions
• Accurately record services rendered and to interpret and explain records

Our Mission

To improve individual and community health through services, education, and collaborative action.

Our Vision

We envision a thriving community where people make healthy choices in healthy environments.

CHA does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.