MEDICAL ASSISTANT

Medical Assistant Clinic

The Medical Assistant is responsible for providing both clinical and administrative support to healthcare providers in a fast-paced outpatient clinic. This role helps ensure efficient patient flow, delivers high-quality patient care, and maintains accurate medical records while promoting a positive patient experience.

Clinical Duties

• Welcome and prepare patients for examinations and procedures.
• Obtain and document vital signs, medical history, and chief complaints.
• Assist physicians and healthcare providers during examinations and minor procedures.
• Administer medications, injections, and vaccinations as directed and within scope of practice.
• Collect and prepare laboratory specimens and perform basic point-of-care testing.
• Clean, disinfect, and prepare examination rooms and medical equipment.
• Educate patients on treatment plans, medications, and follow-up care.
• Maintain infection control and safety standards.

Administrative Duties

• Schedule patient appointments and manage clinic calendars.
• Verify patient information, insurance, and demographic records.
• Maintain accurate electronic medical records (EMR).
• Answer telephone calls and respond to patient inquiries professionally.
• Process referrals, prior authorizations, prescriptions, and medical forms.
• Order and maintain clinical supplies and inventory.

Qualifications

• High school diploma or equivalent required.
• Medical Assistant certification (CMA, RMA, or equivalent) preferred or required based on state regulations.
• Current CPR/BLS certification preferred.
• Previous experience in a medical office or outpatient clinic preferred.
• Knowledge of medical terminology and electronic medical record (EMR) systems.

Skills and Competencies

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to multitask in a fast-paced environment.
• Attention to detail and accuracy in documentation.
• Professional, compassionate, and patient-centered approach.
• Ability to maintain patient confidentiality and comply with HIPAA regulations.
• Proficiency with computers and medical office software.

Physical Requirements

• Ability to stand, walk, bend, and lift up to 25 pounds.
• Manual dexterity to perform clinical procedures.
• Ability to work in a fast-paced clinical environment.

The Custom Group of Companies