Lead Sales Associate

Location: Rockford IL, Loves Park IL, Other locations as needed Pay: $16.50 per hour Job Type: Part-time Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled Paid vacation, sick time, and holidays, prorated by scheduled hours Optional voluntary life insurance 403(b) retirement savings plan Access to additional voluntary benefit options Employer funded pension plan for eligible employees About the Role At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations. What You'll Do Support management with product sales and acquisition Implement store opening and closing procedures Handle banking and daily deposits Execute strategies to meet product acquisition, production and sales goals Manage product rotation process and inventory turnover Customer Experience & Store Maintenance Create an enjoyable shopping experience with positive customer service skills Handle customer complaints as needed Support store maintenance and appearance Maintain displays and floor layout plans Identify ways to improve store appeal Leadership & Communication Provide direction to staff in absence of management Communicate effectively with store management regarding operations Support implementation of policies and procedures Document and report concerns in behavior or attitude Assist others with basic register problem solving What We Offer Opportunity to make a positive impact in your community Professional development and growth opportunities Supportive and mission-driven work environment Training Provided Paid training on register and store procedures Ongoing coaching and support from store leadership Opportunity to build retail and customer service skills Professional development and growth opportunities Why Join Us Mission-driven work that supports programs in your community On-the-job training Team-oriented environment Employee Discount, Employee Assistance Program, and more! #J-18808-Ljbffr The Salvation Army USA Central Territory