First-Line IT Support Engineer — Customer-Focused Troubleshooter
CTEKS
CTEKS in Chicago, IL seeks a passionate 1st line Engineer to join our IT support team. You will be the first point of contact for clients, resolving a range of technical issues and guiding users through tickets with clarity and patience. You will gain exposure to new technologies, collaborate with a dynamic team, and grow your career as you help businesses succeed through technology. This role requires strong communication and a customer-first mindset. #J-18808-Ljbffr CTEKS
- IT Technician# IT TechnicianServite... ...Summary** An IT Support Technician (First Level Help Desk... ...and exceptional customer service to end-users... ..., this role focuses on responding to... ...Responsibilities** First-Line Technical... ...first-level troubleshooting and technical support...CustomerHourly payWork at officeImmediate startFlexible hours
$45k - $55k
...alternative application process. IT Help Desk Specialist... ...seeking a reliable and customer-focused IT Help Desk Specialist... ...role, you will be the first point of contact for technical support, helping employees... ..., email, and in person Troubleshoot hardware, software, and...CustomerFull timeRemote work$22.78 - $26.21 per hour
...function, we are proud to support TEAM's recruiting... ...our relentless focus on delivering best-in... ...Technician provides front-line, hands-on IT support for employees... ...service desk requests, troubleshooting workstations and... ...technical troubleshooting Customer service and user...CustomerH1bWork at office- ...HIRING! As a Technical Support Engineer, you'll provide first- and second-line technical support to... ...device, and health agency customers, diagnosing issues,... ...customers regularly updated. Troubleshooting & Root Cause Analysis... ...fashion Customer focus and a proven proactive...CustomerTemporary workInterim roleRemote workWork from homeWorldwideHome officeWeekend work
- ...emerge. For the first time in history, this... ...payloads of our customers and are flown on launch... ...Tier 2 technical support to end users,... ..., and using sound troubleshooting skills to identify... ...365, and related IT services. Provide... ...patient, and solution‑focused approach when...CustomerFull timeWork at officeRemote work
- ...The Desktop Support Consultant provides responsive, customer-focused technical support for employees across desktop, mobile, collaboration, and enterprise productivity... ..., Networking, and Business Applications teams to troubleshoot issues, support technology initiatives, and...CustomerWork at officeShift work
- ...Responsibilities Provides first level contact and convey resolutions to customer issues Properly... ...queries to the next level of support Tracks, routes and... ...communication skills Advanced troubleshooting and multi-tasking skill... ...the ability to adjust focus. Travel Travel is...CustomerWork experience placementLocal areaRemote workMonday to FridayShift workNight shift
$30 - $35 per hour
...Network is seeking an experienced IT Technicianto provide advanced technical support for end users, Microsoft 365... ...environment. The ideal candidate is customer-focused, technically skilled, and... ...mobile devices, and peripherals. Troubleshoot hardware, software, operating...CustomerHourly payPart timeWork experience placementWork at office- ...Barnard is ranked by Engineering News-Record as one... ...highly motivated IT Technician who is... ...and able to focus on multiple tasks.... ...working directly with customers and/or end users. Computer troubleshooting experience. Ethernet... ...Provide help desk support to our...CustomerTemporary workFor contractorsWork at officeFlexible hours
$18.95 per hour
...Cardinal Services is seeking an IT Support Technician to provide first-line technical support to staff across... ...and locations. This position will troubleshoot hardware and software issues, support... .... Excellent communication and customer service skills. Ability to manage...CustomerFull timeRemote workMonday to FridayFlexible hours- ...Details**This role is in support of Cencora's... ...sorting, and distributing customer document packets.* Proficient... ....* Responsible for troubleshooting and managing... ...unit problems.* Provide IT helpdesk contacts guidance... ...suite of benefits that focus on the physical, emotional...CustomerTemporary workWork experience placementWork at officeLocal areaShift workNight shift
- # Desktop Support TechnicianOffice Address - Greenville... ...****Department:** IT Services **Reports To... ....* **Advanced Troubleshooting:** Diagnose and resolve... ...senior technicians and engineers to resolve advanced technical... ...related IT role.* **Customer Service Focus:** You understand...CustomerLocal areaRemote work
- ...Bay Native Corporation, is primarily focused on providing information technology (IT) support services and personnel to various government customers. We help our customers leverage... ...support, including on-site touch-labor, troubleshooting, integration, configuration, and...CustomerContract workTemporary workWork experience placementLocal areaFlexible hours
$28 - $44 per hour
IT Support Specialist III | In Office - Henderson, NV General Summary The Associate Engineer, Desktop Engineering ownsimaging, deployment, and... ..., user session troubleshooting, and platform health. VDI... ...core values: Integrity, Customer Focus, Collaboration, Initiative...CustomerFull timeWork at office- ...driven work environment focused on staff support, professional growth,... ...Summary: The IT Support Specialist will... ...level IT assistance, troubleshooting technical issues, and... ...position will serve as a first point of contact for... ...support, help desk, customer service, or computer...CustomerWork at office
$30 - $34 per hour
...alternative application process. IT Support Specialist TEMP Temporary Full... ...-person IT team, this role focuses primarily on help desk requests, routine troubleshooting, equipment support, and user... ...responsibilities. Good communication, customer service, and documentation...CustomerHourly payFull timeTemporary workWork experience placementInternshipWork at officeLocal area$60k - $75k
...Technician I – MSP / Field Support New York City | On-... ...provides high-touch IT support, cybersecurity... ...for a finished engineer. Technical fundamentals... ...provide a high level of customer service. What You... ...throughout New York City. Troubleshoot Windows desktops,...CustomerFull timeRemote work$50 - $55 per hour
...Title:: Desktop Support Engineer Location: Jersey City, NJ Type:... ...year. The role is heavily focused on supporting Windows 11... ...contact for endpoint issues, troubleshoot problems, perform... ...Are Looking For Excellent customer service and communication skills...CustomerContract work- ...IT Specialist We are a fast-growing title insurance company... ...security systems (CCTV), troubleshoot hardware and software issues,... ...maintenance and desk-side user support, and understands the importance... ...skills, a patient customer-service attitude, and the ability...CustomerWork at officeLocal area
$50 - $55 per hour
...Title:: Senior Desktop Engineer (Intune, Citrix,... ...Desktop Administrator to support a rapidly growing user... ...The role is heavily focused on supporting Windows... ...for endpoint issues, troubleshoot problems, perform deployments... ...For Excellent customer service and communication...CustomerContract work$60k - $75k
...Description Position Summary The IT Customer Support Specialist is the primary... ...customer service and first-contact technical support.... ...We are seeking a customer-focused technician who thrives in a... ...~ Install, maintain, and troubleshoot audio-visual systems in classrooms...CustomerFull timeWork at officeImmediate startRemote workWork visaFlexible hours$68.4k - $102.6k
...highly motivated, and focused on engineering excellence. This... ...THE ROLE: Our IT Services team is... ...delivering outstanding customer service. This is... ...or after-hours support. RESPONSIBILITIES: Provide second-line technical... ...providing guidance on troubleshooting techniques and best...CustomerPermanent employmentFull timeTemporary workH1bWork at officeRelocationWork visa$43k - $58k
...SUMMARY:Responsible for the support of computer systems and... .... Performs excellent customer service at all time.... ...departmental meetings.Troubleshoots software and network issues... ...any one person, the IT Technician indirectly supervises... ...the ability to adjust focus.WORK ENVIRONMENT:The...CustomerFull timeLocal areaImmediate start- Giti Tire USA Ltd. is seeking an IT Help Desk professional to provide frontline technical support for computer systems, hardware... ...across the facility. You will troubleshoot issues, document steps, and... ...downtime. The role requires strong customer service, clear communication,...CustomerNight shift
- Careers at The First National Bank in Sioux Falls This is... ...provides first-level technical support by receiving, troubleshooting, and resolving service... ...building and maintaining the IT knowledge base. The Help... ...respect each other, our customers, and our shareholders. Independence...CustomerWork at office
- ...Pete & Gerry's, we were first to do it better, and... ...person feels valued, supported, and empowered to grow... ...Role at a Glance: The IT Help Desk Technician is... ...the highest level of customer service. Must possess... ...Service mindset Document, troubleshoot, and track incidents...CustomerHourly payFull timeWork at officeRemote workFlexible hours
$33.65 - $38.46 per hour
...alternative application process. IT Help Desk Technician II Full-... ...resource within the IT support team, responsible for resolving... ...issues that require deeper troubleshooting and analysis. This individual... ...communication skills with a strong customer‑service mindset. Ability to...CustomerHourly payFull timeRemote work$52.12k
...This Operations and Support Specialist... ...and serving as a customer‑focused resource for faculty... ...Information Technology (IT) in accordance... .... Provides first‑tier help desk support... ...with basic IT troubleshooting, including account... ...can be found on‑line at Additionally...CustomerWork at officeLocal area$24 - $29 per hour
...Summary Job Title: IT Service Desk... ...Desk is to be the first point of contact for internal customers to report incidents... ...service and technical support, delivering solutions... ...technical and engineering teams to translate... ...support experience. Troubleshoot technical issues...CustomerFull timeWork at officeLocal areaMonday to FridayFlexible hours- ...and handling technical support issues for users as... ...have a background in IT, either personally orprofessionally... ...timely follow-up. Troubleshooting basic network... ...Providing excellent customer service via phone, email... ...in computer science , engineering, or related field experience...CustomerFull timeWeekend workAfternoon shift
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