Senior Organizational Effectiveness Consultant

JOB DESCRIPTION

The Senior Organizational Effectiveness Consultant serves as a strategic trusted advisor to executive and senior business leaders to enable higher quality, faster, and more confident decisions about workforce, leadership, and organizational design. This role will work with leaders to align people strategies with business goals to drive transformation, growth, and employee experience. As a human capital solutions advisor, the Senior Organizational Effectiveness Consultant will partner with leaders and People organization centers of excellence to solve complex organizational challenges through solutions focused on high-impact talent and organizational priorities.

RESPONSIBILITIES

• Proactively engage as a strategic advisor to senior business leaders on critical people and organizational decisions - serving as a trusted partner to build people strategies to improve the quality of workforce, leadership, and organizational choices under conditions of ambiguity. Help leaders evaluate trade-offs and potential consequences of talent and organization design options, making risks and assumptions explicit, and focus efforts where their impact on business outcomes is greatest.
• Lead People org service delivery team for client groups, establish consultative relationships and brokering People Center of Excellence (CoE) services as needed. Collaborate with CoE partners (e.g. Talent Management, Learning & Development, Talent Acquisition, Total Rewards, People Relations) to design and implement solutions that address business needs.
• Apply comprehensive systems thinking and an enterprise-wide perspective to work across multiple business functions, aligning people strategies, programs, and practices with overarching business priorities while prioritizing interventions that drive the greatest organizational value.
• Partner with leaders on strategic workforce planning and scenario thinking to anticipate future workforce and capability needs driven by business strategy and transformational goals. Elevate workforce planning from basic forecasting to scenario-based decision support, exploring alternative future scenarios and their talent implications. Surface and frame human capital risks (e.g. capability gaps, leadership depth, capacity constraints) alongside financial and operational risks, enabling disciplined decisions about where to invest or refocus talent and when to sequence critical talent moves to meet long-term business goals.
• Advise on organizational effectiveness and design - guiding leaders on organizational structure, role clarity, decision authority, and team effectiveness to ensure alignment with strategic objectives. Diagnose systemic organizational issues using business context, qualitative insight, and data to identify root causes rather than symptoms, and recommend design improvements that enable strategy execution and growth.
• Provide leadership development and coaching for client leaders to build capability and drive transformation. Focus on strengthening leaders' ability to lead through uncertainty and change, helping them translate strategy into clear direction, operating rhythms, and expectations for their teams.
• Leverage data-driven insights to inform talent and organizational decisions. Analyze workforce data and organizational diagnostics to identify trends and opportunities. Synthesize key data and insights into clear, executive-ready narratives that connect people metrics to business outcomes, trade-offs, and risks, enabling evidence-based decision-making.
• Drive change management initiatives and culture transformation. Model and promote a change-ready mindset across the organization. Serve as an organizational change consultant and subject matter expert to leaders, applying proven change management approaches to facilitate effective stakeholder engagement and smooth implementation of organizational initiatives.
• Implement and support enterprise talent management programs for client groups in the areas of performance management, employee engagement, organizational culture, talent review, succession planning, and compensation. Ensure these programs are executed effectively and aligned with business needs and workforce strategies.
• Champion best practices and continuous improvement. Develop and share best practices in organizational effectiveness. Provide expert analysis, gap assessments, team facilitation, and tailored solutions to improve organizational outcomes and team performance.

QUALIFICATIONS

• Bachelor's degree (Master's preferred) and 7+ years of relevant experience in Human Resources, Organizational Effectiveness, or a related field. Prior success working in large, complex, matrixed organizations with shared services or Center of Excellence model is strongly preferred.
• Demonstrated track record of comprehensive, macro and micro-level organizational design implementations, including developing large-scale change plans and delivering sustainable transformations.
• Proven ability to coach, develop, and influence senior leaders (VP-level and above) to achieve strategic initiatives through effective business and leadership practices. Comfortable with negotiation, conflict resolution, and providing an opposing point of view to drive discussion and better outcomes.
• Exceptional business acumen, with a comprehensive, systemic understanding of business operations and strategy that enables proactive inquiry and development of people strategy solutions for client partners. High degree of political savvy and ability to navigate complex organizational dynamics.
• Strong analytical and synthesis skills, with demonstrated ability to conduct and interpret quantitative and qualitative analysis, extracting key themes from diverse data to form a coherent picture.
• Excellent communication and presentation skills, with a collaborative, team-oriented approach, and effective group facilitation abilities, both in person and remote.
• Dynamic leader who models leadership competencies and can motivate others while fostering a sense of urgency when needed. Highest levels of integrity and ethics, building trust and accountability in all interactions.
• Strong project management experience to drive initiatives from concept to completion.

Licenses

* Senior Professional in Human Resources (SPHR)-HRCI certification or equivalent is preferred.

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.
Pay Grade 21. $80,500 - $174,300

ADDITIONAL INFORMATION

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations


This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

Important Work Authorization Information


Please note, Delta Dental will not sponsor applicants for work visas for this position.

#LI-Remote

ABOUT THE TEAM

At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.

We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.

Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us!

Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.

The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.

Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire.

*Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York

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