People Technology Analyst

Overview Kentro is hiring a People Technology Analyst to support our Corporate People Services team. The role administers and optimizes HR technology platforms, manages workforce data, reports, and provides employee system support. Key partners include HR Operations, HRBPs, Payroll, Talent Acquisition, Benefits, Finance, IT, managers, employees, and external vendors. Location: Hybrid in the DMV area. Responsibilities HRIS Administration & Employee Data Support Support administration and ongoing maintenance of UKG Pro and related HR technology platforms. Maintain employee data integrity through audits, validations, reconciliation activities, and system monitoring. Assist with configuration of workflows, business processes, organizational structures, security roles, and system settings. Perform day‑to‑day HRIS operations, including employee data updates, troubleshooting, and issue resolution. Respond to HR technology support requests and assist users with system navigation and functionality. Maintain system documentation, configuration records, process guides, and standard operating procedures. Support HR technology compliance, security, audit readiness, and data governance activities. Reporting, Analytics & Workforce Data Management Develop, maintain, and distribute recurring and ad‑hoc reports, dashboards, and workforce metrics. Support reporting needs related to headcount, turnover, onboarding, recruiting, compliance, benefits, and workforce trends. Conduct data validation and quality reviews to ensure reporting accuracy and consistency. Research reporting discrepancies and partner with stakeholders to resolve data issues. Support compliance reporting requirements including EEO‑1, VETS‑4212, ACA, and audit‑related requests. Assist with development and maintenance of dashboards and self‑service reporting tools. HR Technology Optimization & Project Support Support system upgrades, releases, testing cycles, and enhancement initiatives. Participate in User Acceptance Testing (UAT), regression testing, and validation activities. Assist with gathering business requirements and documenting enhancement requests. Support implementation of HR technology enhancements, integrations, and automation initiatives. Identify opportunities to improve workflows, system utilization, reporting capabilities, and operational efficiency. Contribute to continuous improvement efforts focused on employee experience, process effectiveness, and data quality. Cross Functional Partnership & User Support Partner closely with HR Operations leadership, HRBPs, Payroll, HRIS, Legal, Communications, managers, and external vendors to support operational consistency and employee support effectiveness. Provide timely and professional support to employees, managers, and HR stakeholders regarding HR system functionality and processes. Assist with development of training materials, user guides, communications, and knowledge resources related to HR technology. Support adoption of new system functionality and process changes through training and user support. Contribute to process standardization, documentation, and knowledge‑sharing efforts across People Services functions. Provide operational recommendations regarding HR technology improvements, reporting capabilities, and service delivery enhancements. Expectations for success Maintain high levels of HR data accuracy, system reliability, and reporting integrity. Demonstrate strong technical aptitude and effective problem‑solving skills when addressing HR system issues. Build effective partnerships across HR Operations, Payroll, Talent Acquisition, Benefits, IT, managers, vendors, and employees. Deliver timely and accurate workforce reporting and analytics support. Support system upgrades, testing activities, and enhancement initiatives successfully. Identify opportunities for process improvements and contribute to operational efficiency and employee experience enhancements. Maintain confidentiality and exercise sound judgment when handling employee and workforce data. Effectively manage competing priorities in a fast‑paced environment while maintaining high service standards. Qualifications Bachelor's degree in Human Resources, Business Administration, Information Systems, Analytics, or a related field. 1–3 years of experience supporting HR Operations, HRIS, Payroll, Benefits, Workforce Analytics, or related business functions. Experience working with business systems, databases, reporting tools, or HR technology platforms. Intermediate proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis. Strong analytical, organizational, and problem‑solving skills. Excellent customer service and communication skills with the ability to support employees and business stakeholders. Ability to manage multiple priorities while maintaining accuracy and attention to detail. Preferred Qualifications Experience with UKG Pro or another HRIS platform. Exposure to HR reporting, workforce analytics, or data management. Experience supporting testing activities, system implementations, or process improvement initiatives. Familiarity with HR, payroll, benefits, recruiting, or employee lifecycle processes. Benefits We offer a competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k with an employer match, discount perks, rewards, and professional development support. In addition, we provide education reimbursement for certifications, degrees, or professional development as part of our commitment to continuous learning. Equal Employment Opportunity & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable laws governing equal employment opportunity. #J-18808-Ljbffr Kentro Estelle iLab