Medical Receptionist

Job Description

Job Description

Position: Medical Receptionist

Location: Waupun, WI 53963

Duration: 6 months (Possible extension)

Pay rate: $20/hr.

Setting: Corrections

Schedule: 40 hours weekly | Monday - Friday: 07:45 am - 04:30 pm

Overview: The Medical Receptionist provides essential administrative and clerical support to the Health Services Unit within a correctional facility. This role is responsible for managing patient and legal requests for medical record reviews, ensuring timely processing of healthcare documentation, and supporting clinical staff with a variety of administrative functions.

This is an administrative position requiring exceptional organizational and time management skills. The role routinely manages 40-50 patient and legal medical record requests each month while supporting multiple clinicians and maintaining a significant document scanning workload.

Key Responsibilities

• Process and manage patient and legal requests for medical record reviews and releases.

• Retrieve, review, redact, and prepare healthcare records in accordance with applicable privacy regulations and organizational policies.

• Coordinate and facilitate medical record reviews and document releases.

• Scan and accurately upload approximately 400 medical records/documents per week into the electronic medical record (EMR) system.

• Provide administrative support to approximately 12 clinicians, assisting with scheduling, documentation, correspondence, and other daily operational needs.

• Maintain accurate electronic records and ensure all documentation is filed appropriately.

• Prioritize and manage a high-volume workload while meeting established deadlines.

• Communicate professionally with patients, attorneys, healthcare providers, and internal departments.

• Perform general administrative duties to support efficient clinic operations.

Qualifications

• High school diploma or equivalent required.

• Previous experience in a medical office, healthcare setting, healthcare administration, health information management, or related field is required.

• Experience working with electronic medical records (EMR/EHR) systems.

• Must be able to pass a background check, and drug screening.