Remote QA Coach and Performance Analyst
Conduent
Conduent is seeking a Quality Assurance Specialist to monitor and improve customer service performance across multiple programs. You will conduct quality evaluations and audits, analyze trends, and partner with Operations leadership to drive continuous improvement. The role emphasizes coaching, data-driven decision making, and collaboration, with a remote work setup and a pay structure shown in the job description. Strong Excel skills and root-cause analysis are essential. #J-18808-Ljbffr
Vacancy posted 2 days ago
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