Emergency Services Dispatcher

Emergency Services Dispatcher As a municipal government entity, the City of Pueblo is an employer of choice. The city employs over 800 team members in 15 different departments. Teams of diverse individuals work diligently to accomplish the various objectives that are essential to ensure that the Pueblo community is well represented, served and protected. Many of our employees enjoy a long and rewarding career with the city. Pueblo offers a stable work environment, rewarding career options, competitive salaries and a great benefits package. Job Description The City of Pueblo is looking for people who want to make a difference in the community as Emergency Services Dispatchers! As an Emergency Services Dispatcher, you are the first point of contact with the public via both emergency 911 phone lines and non-emergency phone lines. You must obtain information from callers who may be injured, confused, angered, hysterical, frightened, or abused. You'll then communicate effectively to dispatch city police officers, firefighters, and emergency medical services on emergency and non-emergency calls. You can be a source of hope during someone's most challenging moments. This full-time position offers you a fulfilling career, a fast-paced work environment and a variety of benefits with an annual salary of $55,906.80 - $72,573.48. Apply now through September 20th, 2026. This job description is an overview and is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all the functions and tasks required of the position. YOU MUST APPLY ONLINE VIA THE CITY WEBSITE OR YOUR APPLICATION WILL NOT BE CONSIDERED! Qualifications MINIMUM QUALIFICATIONS: In addition to the knowledge, skills, and abilities listed above, the candidate is required to have the following by date of application: A high school diploma or GED The following qualifications are highly preferred: At least one (1) year of successful demonstrated experience in a fast-paced customer service work environment that includes multi-tasking, significant public contact, and multi-line telephone communications At least one (1) year of successful demonstrated experience using computers and computer-related equipment Call Center or related experience Experience with shift work Additional Information All your information will be kept confidential according to EEO guidelines.