Program Manager

Job Description

Responsible for the management of project/program goals and drives teams to achieve customers business outcomes by providing guidance and managing issues, risks, decisions and action items.

Additional Qualifications/Requirements

• ONSITE WORK LOCATION ONLY
• PCS Not Authorized/LSP Not Authorized

• Proven success leading large-scale, cross-functional enterprise programs consisting of multiple interdependent projects, workstreams, and business units.
• Strong understanding of Enterprise Project Management Office (EPMO) governance, stage-gate methodologies, portfolio management, and project delivery best practices.
• Demonstrated ability to develop and manage integrated program plans, coordinate cross-project dependencies, and resolve competing priorities across multiple teams.
• Skilled at building relationships and influencing executive sponsors, business leaders, technology teams, and external vendors to achieve strategic business outcomes.
• Proven ability to identify, assess, and proactively manage program-level risks, issues, assumptions, dependencies, and organizational change impacts.
• Ability to facilitate executive steering committees, governance reviews, and leadership presentations that drive informed decisions and program alignment.
• Strong financial acumen, including budget development, forecasting, capital and operating expense management, benefits realization, and financial performance reporting.
• Knowledge of vendor management practices, including Statement of Work (SOW) development, contract oversight, procurement coordination, and vendor performance management.
• Demonstrated success coordinating efforts across Business Systems Analysts, Solution Architects, Product Owners, Technical Leads, and business stakeholders to deliver complex business and technology initiatives.
• Excellent analytical, problem-solving, negotiation, and executive communication skills with the ability to navigate ambiguity and drive consensus across diverse stakeholder groups.
• Ability to manage multiple strategic priorities simultaneously while maintaining alignment with organizational objectives, timelines, budgets, and expected business benefits.
• Proficiency with enterprise project and portfolio management tools such as Microsoft Project Online, Microsoft Project, Jira, Confluence, or similar platforms.

Job Qualifications

Six years of experience as a project lead or project manager is required. Experience in IT projects and system enhancements are preferred. Project Management Professional (PMP) certification required. One year of experience at the pay band 4-2/4-3 level or equivalent industry experience is required.

Or


Bachelor's degree and four years of experience as a project lead or project manager is required. Experience in IT projects and system enhancements are preferred. Project Management Professional (PMP) certification required. One year of experience at the pay band 4-2/4-3 level or equivalent industry experience is required.

Degree (one of):

• BACHELORS DEGREE - Preferred

Major/Minor (one of):

• BUSINESS ADMINISTRATION - Preferred

Certificate/License (one of):

• PROJECT MGMT PROFESSIONAL CERT - Required

Major Duties

Provides oversight and guidance in the development, execution and maintenance of projects, resources, assets and strategic objectives within a program. Accountable for scope, quality, schedule and cost management at a program level.
Manages stakeholder communications. Reports status at the program level, including interdependencies, risks and issues.
Maintains change management across the program, responsible for tracking and analyzing delivery across the entire program. Ensures completions of all program related documents and artifacts.
Provides vendor management and oversight to procurement actions (e.g. Statement of Work development, Purchase Order review)
Performs other duties as assigned.