Operations Manager

Summary

The United States Capitol Police (USCP) safeguards the Congress, Members of Congress, employees, visitors, and Congressional buildings and grounds from crime, disruption, and terrorism. We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment.

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Duties

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This position

is within the Protective Intelligence Operations Center (PIOC), Office of the

Assistant Chief of Police for Protective and Intelligence Operations

(ACOP-P&IO), in the United States Capitol Police (USCP). The purpose of this position is to function as

a PIOC Operations Manager/Executive Officer for the PIOC, exercising full

programmatic responsibility for the management, direction, coordination,

oversight, and continuous improvement of a 24-hour PIOC supporting

Congressional protection missions, threat management, protective intelligence coordination,

emergency communications, residential security monitoring, protective

operations support, and continuity of operations activities.

Serves as

the principal advisor to the PIOC Deputy Director on operational readiness,

protective intelligence operations, program performance, strategic initiatives,

policy development, resource allocation, contractor performance, and

organizational effectiveness.

Ensures

the effectiveness, efficiency, and mission readiness of all PIOC operations and

serve as a key member of the Protective and Intelligence Operations (P&IO)

leadership team.

Provides

overall management, direction, planning, and oversight of PIOC programs and

operations. Ensures the timely execution of mission requirements and the

effective delivery of services supporting Congressional protective intelligence

and protective operations missions.

Directs

the day-to-day operations of the PIOC and establishes strategic and operational

priorities for a 24-hour operational environment responsible for threat intake

and triage, protective intelligence coordination, residential security

monitoring, protective operations support, travel monitoring, emergency

communications, and incident management.

Serves as

senior advisor to executive leadership on matters affecting protective

intelligence operations, emergency management, continuity of operations, and

organizational readiness.

Conducts

analyses of operational programs, policies, management processes, and

organizational activities to identify issues, assess impacts, and develop

recommendations supporting executive decision making.

Develops

strategic recommendations regarding operational capabilities, resource

allocation, staffing requirements, technology investments, and program

modernization initiatives.

Prepares

and presents executive-level briefings, reports, correspondence, policy

recommendations, legislative analyses, and operational assessments for senior

leadership.

Serves as

the Contracting Officer's Representative (COR) or designated program official

responsible for monitoring technical and administrative performance of

contracted operational support personnel.

Provides

executive oversight of threat management, intelligence intake and triage

operations, event security coordination, law enforcement information sharing,

residential security monitoring, travel monitoring, and protective operations

support activities.

Oversees

coordination among federal, state, and local partner agencies, as well as military,

intelligence community, and Congressional stakeholders to ensure timely

information sharing and effective operational support.

Provides

executive oversight for significant incidents, emergency response activities,

continuity of operations programs, and crisis management efforts affecting the

agency's protective mission.

Directs

organizational response activities during critical incidents, emergencies, and

major special events requiring executive-level coordination and

decision-making.

Serves as

a member of emergency response and continuity planning teams responsible for

maintaining operational readiness during emergencies, natural disasters, civil

disturbances, security incidents, and other disruptive events.

Requirements

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Conditions of employment

You must be a U.S. citizen.

Successful completion of a background investigation is required.

Must complete a one-year probationary period.

Qualifications

In order to qualify, you must meet the education and/or experience requirements described below.

For the

CP-12 you must have at least 52 weeks of specialized experience equivalent to

the CP-11/GS-13 level that is in or directly related to the line of work of the

position to be filled. Specialized experience consists of: 1) contributing to

oversight and strategic direction for a 24-hour operational environment

responsible for law enforcement or protective intelligence; 2) leading

and directing complex research, intelligence analysis, and evaluation

activities related to investigative operations to support operational strategy

and organizational decision-making; 3) demonstrated experience formulating information

source search strategies and evaluating data to identify patterns and

relationships across criminal, public records or other sources; and 4) compile complex

investigative information from a variety of sources in order to communicate and/or

present investigative information orally and in writing to a variety of

audiences.

All eligibility requirements must be met by the closing date of the vacancy announcement.

(Information on Qualification & Education is located at the following link:

Education

There is no education substitution for experience in this series and/or grade.

Additional information

Additional Conditions of Employment with the USCP:

As per the Congressional Accountability Act (CAA) and the Fair Chance to Compete for Jobs Act of 2019, criminal history information will only be collected following a qualifications review and after a tentative offer of employment has been made. A criminal history does not automatically exclude an applicant from employment with the USCP.

Criminal History Check Must successfully pass a comprehensive criminal history check of the past 10 years if offered employment. A criminal history check will be performed on applicants who accept an offer of employment.

Credit Check Must successfully pass a credit check. Applicants must not be in default or delinquent on any Federal guaranteed student loans. Applicants must demonstrate a competent financial history. Financial delinquency including collection accounts, liens, repossessions, or garnishments may be a basis for disqualification.

Selective Service Registration Male applicants must provide verification of registration with the Selective Service System or must verify exemption from the Selective Service System registration because of age or military status. Female applicants are exempt from Selective Service System registration.

Fingerprint Check Applicants' fingerprints will be submitted to the Federal Bureau of Investigation (FBI) for a check of their criminal history record.

Background Investigation Must successfully complete all components of the USCP full field background investigation. There are few automatic grounds for rejection in the USCP background investigation process. Issues of misconduct, such as illegal drug use, arrests, or convictions, may not be automatically disqualifying. However, deliberate misstatements, omissions, or intentionally withholding required information at any phase of the hiring process will result in a candidate's disqualification regardless of the nature or reason for the misstatement or omission. The primary reason candidates fail a background investigation is due to deliberately withholding or omitting material facts. Providing false and/or misleading information may be grounds for removal from the application and selection process.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.