Tour Ambassador
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Tour Ambassador
The Tour Ambassador will be a dynamic, interactive role within the venue with a specific focus on the guest experience and how the guest relates to the overall venue experience. This position reports directly to the Tour Ambassador Supervisor.
Responsibilities:
- Greeting guests as they enter assigned areas.
- Ensuring safety of our guests while waiting, on tour or in assigned areas.
- Providing a high level of customer service for the guest, resolving issues and referring issues to a Supervisor as necessary to ensure a pleasant experience.
- Ability to perform and present information in a concise, legible manner to our guests must be able to speak loudly and clearly, and be able to manage a big group.
- Performs other duties as necessary or required by management.
- Non-traditional hours (Nights, Weekends & Holidays as necessary)
Qualifications:
- HIGH level of demonstrated professionalism and customer service.
- Excellent written and verbal skills multi-lingual a plus.
- Energetic and outgoing personality.
Vacancy posted 4 days ago
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