Claims Field Senior Property Adjuster

This Claims Property Field Adjuster supports the Property Claims Operation by providing service pursuant to the Property policy by handling claims of property damage lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include investigation, damage evaluation, negotiation, and claims resolution of low to moderate‑complexity claims in compliance with established company technical and customer service best practices. Under general direction, works within specific limits of authority. Job Duties Communicate and interact with a variety of individuals. Explain benefits, coverages, and claims process either verbally or in writing in compliance with regulatory and statutory requirements. Recognize and appropriately address common coverage issues. Identify and obtain statements from insureds, claimants and witnesses. Conduct phone and/or field investigations to determine causation and damages. Provide independent analysis and differentiation between allegations and facts. Evaluate and determine claim values upon receipt and assessment of property data. Negotiate within settlement authority with insureds to resolve their first‑party claims. Handle administrative functions, update database production reports, and document and update claim files via company systems, i.e. CACS, HUON, HOC, etc. Verify and interpret/resolve coverage by gathering necessary information to ensure policy applicability. Coordinate with internal and external departments as required. May attend and participate in legal proceedings. Respond quickly to customer needs and problems. Qualifications Bachelor's equivalent combination of education and experience – preferred. 4–6 years prior claims handling experience – required. 4–6 years Property claims administration experience – preferred. Working knowledge of claims administration best practices and procedures. Moderate understanding of building and vehicle repair practices. General knowledge of fault assessment, negligence and subrogation principles desired. Working knowledge of Microsoft Office suite, general computer software and claims software. Moderate organization and planning recognition skills – required. Moderate oral and written communication skills – required. Moderate interpersonal skills – required. Valid driver's license, acceptable Department of Motor Vehicles record and minimum liability insurance – required. An insurance/claims adjuster license may be required for claims administration in specific states. Travel Requirements Claims field duties may involve company car usage and local travel to inspect accident scenes or first‑party homeowner losses. Compensation The starting pay range for this position is: $80,100.00 - $107,000.00. Additionally, for full‑time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance. Benefits Health coverage for medical, dental, vision. 401(K) saving plans with company match and pension. Tuition assistance. Floating holidays and PTO for community volunteer programs. Paid parental leave. Wellness programs. Employee discounts (membership, insurance, travel, entertainment, services and more!). Equal Opportunity & E-Verify AAA is an Equal Opportunity Employer. Our organization participates in E‑Verify. The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA). #J-18808-Ljbffr AAA Auto Club Enterprises