Future Opening: Seasonal Call Center Team Member/Lead

$13 - $16 per hour

Jackson Hewitt Tax Service

Seasonal Tax Call Center Representative/Lead

Join a dynamic call center team during tax season! We're looking for energetic and customer-focused individuals to support both tax professionals and consumers using our client's tax software and refund programs. If you thrive in a fast-paced environment, enjoy helping others, and are ready to take the next step in your customer service careerthis is the role for you.

What You'll Do:

Handle inbound calls, chats, and emails per day from customers regarding tax software and refund programs.
Make outbound calls to clients confirming appointments for offices across the region
Assist consumers with refund advance programs and troubleshoot account issues.
Accurately document all customer interactions for trend analysis and quality assurance.
Maintain high service levels and call quality standards.
Collaborate with team members and leadership to ensure positive customer experience.

What We're Looking For:

1+ years of customer service experience (call center preferred).
Tax preparation experience is preferred. (willing to train the right candidate)
Experience with chat/email support and navigating multiple systems.
High school diploma or GED required.
Experience in financial services, bookkeeping, banking, or tax support is a plus.

Compensation: $13.00 - $16.00 per hour

Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.

Taxes are fun (really!)

Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.

Jackson Hewitt

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Future Opening: Seasonal Call Center Team Member/Lead in Muncie, IN vacancy

Future Opening: Insurance Account Position - State Farm Agent Team Member
$45k - $85k
...Insurance Account Position - State Farm Agent Team Member Successful State Farm Agent is seeking a qualified professional to join their... ...process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market...
Suggested
For contractors
Jason White
Muncie, IN
3 days ago
Future Opening: Account Representative - State Farm Agent Team Member
$45k - $85k
...Account Representative - State Farm Agent Team Member Successful State Farm Agent is seeking a qualified professional to join their winning... ...to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate...
Suggested
For contractors
Jason White
Muncie, IN
3 days ago
CUSTOMER SVC/SHIFT LEADER
...customers to return. Encourage team members to deliver excellent... ...shopping experience - Assist in leading teams in the planning, implementation... ...Stay current with present, future, seasonal and special ads - Adhere to... ...work any shift, ability to open or close store - Promote...
Seasonal work
Hourly pay
Full time
Local area
Shift work
Kroger
Muncie, IN
1 day ago
Opening Team Member
...passionate about building and growing his team. Chick-fil-A is the fastest growing Quick... ...-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million... ...leadership growth opportunities including Team Lead, Shift Lead, and Director positions...
Suggested
Full time
Part time
Immediate start
Monday to Friday
Flexible hours
Shift work
Weekend work
Chick-fil-A
Muncie, IN
2 days ago
CallCenter Team Manager
$20 per hour
...Description Job Description Position: Call Center Team Manager Dept : Sales &... ...( hereafter referred to as Lead Generators or Call Center Agents ) to develop... ...them to others, nor use them in future employment for a period of two years after...
Suggested
Hourly pay
Full time
Work at office
Monday to Thursday
ACR1.COM Commercial Roofing
Muncie, IN
a month ago
Crew Member
...supporting efforts to shift the future of farming and food. We hope... ...freezers, microwaves or can openers to be found. We’ll provide... ...service and it’s up to each of our team members to create the friendly... ...a demonstrated purpose as it leads the way in digital, technology...
Full time
Part time
Local area
Shift work
Chipotle Mexican Grill
Muncie, IN
5 days ago
Front of House Team Member
...about developing people, building strong teams, and creating opportunities for growth. His leadership focuses on helping team members build confidence, gain valuable life and leadership... ...on growth and development Pursue future growth opportunities including Trainer,...
Full time
Part time
Immediate start
Monday to Friday
Flexible hours
Shift work
Weekend work
Chick-fil-A
Muncie, IN
19 hours ago
District Sales Manager - Spirit
$1,050 - $1,075 per week
...and experience. Benefits include: Repeat DSM Bonus Program, DSM Seasonal Incentive Program. Bonus and Pay programs subject to... ...all related functions. Duties also include the construction and opening, operating and closing/tear down of the assigned Spirit stores....
Seasonal work
Flexible hours
Spencer Gifts
Muncie, IN
1 day ago
Site Procurement Leader
...the centre of everything we do, opening up and protecting our planet.... ...The Site Procurement Lead is responsible for the day-to-... ...Global and/or Local Commodity teams and follows standardized processes... ...plus human endeavour, shape the future of aerospace innovation and technology...
Contract work
Local area
GKN Aerospace Services Limited
Muncie, IN
more than 2 months ago
Grocery Night Clerk
...product ordering/shipping discrepancies to the department manager Display a positive attitude Stay current with present, future, seasonal and special ads Adhere to all food safety regulations and guidelines Ensure proper temperatures in cases and coolers are...
Seasonal work
Night shift
Kroger
Muncie, IN
5 days ago
Grocery Clerk/Ruler
...to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Demonstrate the company... ..., Tobacco, and Fireworks)· Stay current with present, future, seasonal and special ads· Adhere to all food safety regulations and guidelines...
Seasonal work
Hourly pay
Local area
Kroger
Muncie, IN
5 days ago
Burger King Team Member
$13 - $17 per hour
Burger King is seeking Team Members to assist with daily restaurant operations including customer service, food preparation, and maintaining restaurant cleanliness. Team Members may work in the front counter, drive-thru, or kitchen depending on shift needs. Responsibilities...
Hourly pay
Full time
Part time
Flexible hours
Shift work
Night shift
Burger King
Muncie, IN
3 days ago
Photographer - Seasonal
$16.5 per hour
...Now Hiring: School Photographer – No Experience Needed! (Seasonal) Join the Lifetouch Team and help capture unforgettable school moments! Are you... ...Opportunities for contests, incentives, and future roles This is a seasonal position with ongoing hiring...
Seasonal work
Hourly pay
Immediate start
Flexible hours
Early shift
Weekday work
Shutterfly
Muncie, IN
2 days ago
Cashier
...established policies and procedures (where applicable) for postage stamps, gift cards, and coupons. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Reinforce safety programs by complying with...
Seasonal work
Hourly pay
Part time
Local area
Kroger
Muncie, IN
2 days ago
Grocery Clerk
...department merchandise. Report product ordering/shipping discrepancies to the department manager. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers...
Seasonal work
Hourly pay
Part time
Kroger
Muncie, IN
1 day ago
Overnight Team Member
...Overnight Team Member Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants. Since then, we have more than tripled... .... ~401(k) with company match, helping you plan for your future. ~ Insurance options, including medical, dental, and vision...
Flexible hours
Shift work
Night shift
Taco Bell
Yorktown, IN
2 days ago
EMT-P
$23 - $31.68 per hour
...Medical Support Specialist (Plasma Center Nurse) Please take this... ...support the Hepatitis B and Seasonal Flu vaccination programs for employees... ...workplace, in which our teams are united by an unwavering... ...Better Health and a Brighter Future to people around the world....
Seasonal work
Hourly pay
Minimum wage
Full time
Local area
Takeda Pharmaceuticals
Muncie, IN
3 days ago
Team Member
...environment and creating great experiences for guests? We're looking for a dependable, energetic Custard Closer to join our evening team! What You'll Do As a Custard Closer, you'll be responsible for: Preparing and serving our Fresh Frozen Custard with...
Immediate start
Flexible hours
Shift work
Night shift
Weekend work
Afternoon shift
Culver's (Vincennes)
Muncie, IN
3 days ago
Team Member
...Team Member Location: Muncie, US, 47303 Purpose Of Your Work: At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will be responsible for helping ensure...
Immediate start
Flexible hours
Checkers & Rally’s Drive-In Restaurants
Muncie, IN
3 days ago
Bar Manager
...Sports Bar Love sports, great beer, and leading high-energy teams? Join a nationally recognized sports... ...profitability Create and promote seasonal cocktails and beverage specials Ensure... ...choices: road trip to New York, or open a wing joint close to home. Lucky for...
Seasonal work
Full time
Flexible hours
Night shift
Buffalo Wild Wings
Muncie, IN
a month ago
Bakery/Deli Clerk
...manager. Understand the store's layout and be able to locate products when requested by customer. Stay current with present, future, seasonal and special ads. Gain and maintain knowledge of products sold within the department and be able to respond to questions and...
Seasonal work
Hourly pay
Part time
Kroger
Muncie, IN
19 hours ago
Team Member
...Team Member For over 50 years, Long John Silver's has been serving up golden, crispy seafood and creating treasured moments for families worldwide. With nearly 500 locations, we're proud to be the world's favorite seafood destination for batter-dipped wild-caught whitefish...
Immediate start
Worldwide
Flexible hours
Shift work
Rotating shift
Long John Silver's
Muncie, IN
1 day ago
Team Member
...Steak N Shake Team Member Steak N Shake is hiring team members looking to make a difference! We have exciting times ahead! What we sell... ...employees first. We seek to be the maximum wage employer. Desire to lead and dominate the premium burger segment of the restaurant...
Flexible hours
Night shift
Day shift
0605 Morrow FA
Muncie, IN
5 days ago
Team Member
...dream big, work hard, get it done, play fair, have fun, and make a difference. BRING HOME THE BACON As a restaurant team member, you'll help operate the restaurant on a day-to-day basis. Your personality and commitment to create a delicious experience for...
Weekly pay
Casual work
Flexible hours
Shift work
Arby's
Muncie, IN
1 day ago
Team Member
...Team Member Are you friendly and outgoing? Do you thrive in a fast paced food service environment? Culver's, a beloved family-owned restaurant famous for ButterBurgers® and Frozen Custard, is looking for a highly skilled and motivated Team Member to join their enthusiastic...
Monday to Friday
Flexible hours
Shift work
Night shift
Weekend work
Day shift
Culver's
Muncie, IN
5 days ago
Restaurant Team Member
...Panera Bread Restaurant Team Member At Panera Bread, we believe every guest deserves our best. As a Restaurant Team Member, you'll be the heart of hospitality- bringing warmth, care, and joy to every interaction. Restaurant Team Members have the special opportunity to...
Full time
Local area
Flexible hours
Shift work
Weekend work
Afternoon shift
Panera
Muncie, IN
1 day ago
Grocery Clerk/Ruler
...to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Demonstrate the company... ..., Tobacco, and Fireworks) Stay current with present, future, seasonal and special ads Adhere to all food safety regulations and...
Seasonal work
Hourly pay
Local area
Kroger
Muncie, IN
4 days ago
STORE LEADER
...training and developing effective store team members to achieve desired sales and EBITDA results... ...at work and in life. We help feed your future by providing the value and care you need... ...over your career, through our industry-leading Continuing Education program. Vast...
Full time
Part time
Local area
Flexible hours
Shift work
Ruler Foods
Muncie, IN
3 days ago
Photo Specialist
...merchandising initiatives, and collaborates with team members to maintain a clean, safe, and customer... ...display maintenance, promotional and seasonal setups, inventory activities, resets,... ...relevant factors. This role will remain open until filled. To review benefits, please...
Seasonal work
Work experience placement
Flexible hours
Afternoon shift
Walgreens Boots Alliance
Muncie, IN
3 days ago
Team Captain Endzone & Loyalty
...positively sports can change lives. On our team, everyone plays a critical role in... ...us every time you step onto the floor. Lead the athlete experience by coaching teammates... ...perform general store oversight including opening and closing procedures, Front End and Cash...
DICK'S SPORTING GOODS INC
Muncie, IN
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Future Opening: Seasonal Call Center Team Member/Lead. Be the first to apply!