Chick-fil-A Director

Director Description

A director is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Directors are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of operational excellence and our recipe for service. A director's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Directorslead by example and set the tone that others will follow.

*Please note that all Director positions require being trained as a Team Member to understand businesses ins and outs.

Position Type:

• Full-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities

Director Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Ability to work in a fast-paced environment
• Strong people skills with a desire to coach Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
• Saturday and night availability is required

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Chick-fil-A, 48th & O St, is locally owned and operated by Mike Stice, an independent, franchised Operator who invests in the future of his Team Members and gives back to his community.