Senior Infrastructure Engineer

Department Summary

Humanities Technology (HumTech) is the dedicated technology partner for faculty, staff, and students in the Humanities division at UCLA. We offer a wide range of services, from email support to 3D modeling, and from quick advice to comprehensive programming and development. Our primary goal is to provide robust foundations that enhance humanities instruction and research. We collaborate on digital projects and deliver technical expertise and solutions tailored to the unique needs of the humanities community.
Position Summary

HumTech is hiring an Infrastructure Engineer to help build and advance the computing infrastructure for UCLA's Humanities Division. The work spans Linux, Windows, cloud, and virtualization (AWS and VMware vSphere).

HumTech is a small team serving a large client base; the ideal candidate thinks in terms of scale and efficiency. The role suits someone who looks at how things run today and sees how to make processes better, who'd rather automate and modernize than repeat the same effort. There's room to look at the broader picture and design infrastructure that grows more capable, allowing us to effectively serve the entire division.

The position has room to grow. The environment is wide enough to offer opportunities to pick up new skills, and we care more about someone who wants to keep learning and pushing things forward than about any single qualification. The role spans several areas of IT, and the ideal candidate is comfortable working across them, connecting the technical side to the division's academic mission.

The schedule is hybrid and flexible, with at least two days a week on campus at the Public Policy Building.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications

• 5 years Minimum five (5) years of progressively responsible experience in enterprise systems administration, infrastructure engineering, or a closely related information technology role. (Required)
• Production-level experience in enterprise server management, configuration, and troubleshooting across Linux and Windows environments, including web server platforms (e.g., NGINX, Apache, or similar) and working knowledge of relational database platforms (e.g., MSSQL or similar). (Required)
• Strong understanding of network protocols, VPN technologies, DNS management (e.g., Infoblox or similar), firewall configuration, and SSL certificate management. (Required)
• Production-level experience with major cloud providers (AWS, Azure, GCP, or similar) including VPC configuration, security groups, cloud-native services, and container technologies. (Required)
• Proficiency with infrastructure as code and configuration management tools (e.g., Ansible, Terraform, PowerShell DSC, or similar). Strong scripting abilities across Linux and Windows environments using languages such as Bash, Python, PowerShell, or equivalent. (Required)
• Experience administering Windows Server environments and enterprise systems, including directory services, Group Policy, endpoint management, print services, and Windows-based virtualization. Familiarity with federated identity protocols (e.g., SAML or similar) for SSO integration troubleshooting. (Required)
• Experience with backup strategies, disaster recovery planning, and business continuity for both virtual and physical environments. (Required)
• Proficiency with security monitoring and vulnerability management tools (e.g., Qualys, Trellix, or similar) and system monitoring platforms (e.g., Nagios, Cacti, or equivalent). (Required)
• Experience planning and executing legacy system migrations and infrastructure modernization projects. (Preferred)
• Ability to architect bespoke infrastructure solutions tailored to specific faculty and staff requirements. Understanding of academic computing needs including research workflows and instructional applications. (Preferred)
• Effective written and verbal communication skills for working with Platform Engineers, development teams, faculty, staff, and administrative stakeholders. Ability to translate complex technical concepts to non-technical audiences. (Required)
• Ability to manage multiple priorities and projects simultaneously with strong documentation practices. (Required)

Education, Licenses, Certifications & Personal Affiliations

• Bachelor's Degree in related area and / or equivalent experience / training (Required)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.

Schedule

8:00 a.m to 5:00 p.m.
Union/Policy Covered

99-Policy Covered
Complete Position Description