Systems Coordinator (Full-Time) (Bilingual Required)

Job Description

Job Description

About the Team:

The Ballpark Operation department is made up of the Security, Maintenance, Grounds, Ops Team and Guest Services event staff groups.  All of these groups are an essential part of the event day experience. You will enjoy being part of an iconic franchise in the Sports world.

About the Role:

The Maintenance department is seeking a full-time Systems Coordinator that is professional, fluent in Spanish and able to provide a high-level of customer service. This position will ensure all shifts are scheduled, arranging training and special events coverage, adjusting daily schedules of employees to meet staffing needs and reviewing the department email inbox to respond to employee inquiries. This position requires a high level of flexibility and does require onsite presence during the season. 

You’re Excited About This Opportunity Because….

• You will provide great customer service to employees and ensure that questions/concerns are being addressed as it relates to timekeeping systems and time off requests
• You will be the first point of contact for systems questions for employees
• You will troubleshoot systems issues and escalate when needed
• You auditing and maintain the information in ABI to ensure accurate headcount, and contact information for all maintenance employees
• You will adjust staffing schedules to meet the changing demands of Operations and events.
• You will assist with generating requested reports
• You will process employee timesheets in ABI on a biweekly basis and connect with management on payroll errors
• You will assist with hiring initiatives by reviewing resumes and contacting potential candidates to schedule interviews
• You will follow-up and process on schedule change requests
• You will contact employees when necessary for questions, and/or clarification
• You will work in a fast pace working environment that's subject to multiple schedule changes and requires immediate attention to accuracy
• You will initiate general ongoing communication to staff
• You will assist with employee uniform distribution
• You will provide translation of employee communication as needed
• Other projects/duties as assigned

We’re Excited About You Because…

• You have 1-2 years relevant experience
• You are flexible and willing to work in non-traditional hours in non-traditional settings
• You have experience with ABI timekeeping system (Preferred)
• You have effective oral and written communication skills (English/Spanish - required)
• You are action orientated and have the ability to manage multiple projects in a fast-paced environment
• You are adaptable to multiple changes and have solid organizational skills
• You have strong problem-solving skills

At the San Francisco Giants, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $60,000 to $70,000  , and will depend on your skills, qualifications, experience and other factors the San Francisco Giants consider relevant to the hiring decision.

In addition to your salary, the San Francisco Giants believe in providing a competitive total rewards package for its employees. We offer employees a full range of best in class benefits with robust medical, dental and vision coverage, a generous 401(K) matching program, and complimentary Giants tickets. At the Giants we prioritize employee wellbeing by offering dedicated mental health support, a hybrid working environment, transportation benefits, wellness programs, and paid time off including half day Fridays during the season and an extended holiday break. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time.

About the Giants

One of the oldest teams in Major League Baseball, the San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field. This past decade, the organization has won three World Series Championships, made four playoff appearances and thrown four no-hitters. Off the field, the Giants have become internationally-renowned as a host to entrepreneurial and premier entertainment events. Celebrating over 60 years in San Francisco, the organization is entrenched in the Bay Area community as the Giants work with corporate and non-profit partners to raise awareness, educate and generate interest in a variety of issues important to both their fans and the local community.  

We are truly unique; we are an organization committed to your growth, you’re learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, innovation and teamwork and we want you and your ideas to thrive at the San Francisco Giants.

Our Commitment to Diversity and Inclusion

At the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.

Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you’re 100% qualified, but up for the challenge - we want you to apply.

At the Giants, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, religious creed, color, national origin, ancestry, medical condition or disability, genetic condition, marital status, domestic partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status and any other protected class under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.