Senior Manager, Continuous Improvement

Senior Manager, Continuous Improvement

Location: USA - Denton, N Western Blvd

Position Summary: The Senior Manager, Continuous Improvement will lead the design, deployment, and governance of the Continuous Improvement Program (CIP) across warehousing, transportation, and freight forwarding operations. This role owns process optimization initiatives end-to-end, from opportunity identification through implementation and sustainment, using Lean, Six Sigma, and industry-standard 3PL best practices. The ideal candidate combines strong analytical rigor with hands-on operational leadership, driving measurable improvements in productivity, cost-to-serve, safety, quality, and customer service levels across the network.

Essential Duties and Responsibilities:

• Continuous Improvement Program (CIP) Leadership
• Process Optimization
• Data & Performance Management
• Stakeholder & Change Management
• Standardization & Best Practice Sharing

Required Skills & Competencies:

• Bachelor's degree in industrial engineering, Supply Chain Management, Operations Management, Business, or related field.
• 5+ years of experience in continuous improvement, industrial engineering, or operations roles within 3PL, logistics, warehousing, freight forwarding, or manufacturing environments.
• Demonstrated experience leading Lean/Six Sigma projects (Green Belt or Black Belt certification preferred) with quantifiable results.
• Strong working knowledge of warehouse and transportation operations, WMS/TMS systems, and labor management systems.
• Proficiency in process mapping, time studies, statistical analysis, and improvement tools (5S, Kaizen, DMAIC, PDCA, Value Stream Mapping, Root Cause Analysis).
• Strong project management skills with ability to manage multiple initiatives simultaneously across sites.
• Experience in a multi-site or regional CI role within a global 3PL or logistics network.
• Experience supporting new site launches, customer onboarding, or network design projects.
• Familiarity with automation/robotics evaluation (AS/RS, AMRs, sortation) and digital transformation initiatives in logistics.
• Operational and financial acumen (cost-to-serve, labor economics)
• Bias for action with attention to sustainable, data-driven results

Travel Requirements: 50% travel to support multi-site initiatives, audits, and training across the regional/national network.

Computer Skills: Experienced with Microsoft Office, advanced skills in Microsoft Excel Proficiency with Warehouse Management Systems (WMS) Systems Experience with data visualization/BI tools (Power BI, Tableau) and/or SQL a plus.

Certificates & Licenses: Six Sigma Black Belt certification

Language Skills: N/A

Mathematical Skills: Good mathematical skills

Other Skills: Analytical problem-solving and structured methodology (DMAIC/PDCA) Excellent communication, facilitation, and stakeholder management skills, including experience presenting to senior leadership and customers. Change leadership and influence without direct authority Coaching and capability-building mindset

Work Environment: Working Conditions Mixed office and operational environment Physical Effort Sedentary: Primarily remaining in a stationary position (sitting or standing) for >50% of the time. Mental Effort Continuous intense mental effort under high demand Other Regular Travel or Weekend/Overnight Shifts

For this position, the expected base pay range is $128,000.00 – $150,000.00 . Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.