Plumbing Installer

About Us Jackson Comfort Services is Northeastern Ohio's premier employer in the HVAC & Plumbing industry. We focus on providing a best‑in‑class workplace and world‑class service. Whether you are a seasoned veteran or a novice, if you have a can‑do spirit and a drive to succeed, we want you to grow with us. Our team is passionate, highly trained, and ambitious, and we pride ourselves on being the best in the industry. We offer a supportive environment with opportunities for continued education, advanced training, and career growth. Your success truly matters to us. Beyond professional development, we celebrate our employees with cookouts, holiday parties, appreciation celebrations, and team‑building activities that make work feel less like work. Benefits Comprehensive Health & Dental Insurance Life Insurance Long‑Term and Short‑Term Disability Plans Retirement Plan with Company Contributions Company Vehicles for Technicians Company‑Provided Tools & Tool Allowance Uniforms On‑The‑Job Training Paid Holidays & Vacations Incentive Pay Access to Cutting‑Edge Tools & Technologies Advancement & Career Growth Opportunities And More! Responsibilities Assist with the completion of plumbing upgrades, installs/replacements, and water treatment installations; be efficient and accurate. Establish customer rapport to ensure the highest levels of satisfaction. Present yourself as professional and knowledgeable to win new referrals and repeat business. Lead customers to informed and confident buying decisions. Maintain effective communication with co‑workers and management. Support the team in maintaining a safe, clean, and organized job site. Follow company policies and procedures and accurately complete all paperwork and assignments in a timely manner. Aid in keeping company trucks clean, organized, and maintain proper assigned inventory levels. Participate actively in all company‑provided training and on‑the‑job training to master your trade. Performance Metrics Customer Satisfaction: Provide clear explanations and educate customers about their plumbing systems, offering preventive maintenance tips and energy‑saving recommendations. Strive to exceed expectations and resolve concerns promptly. Expert Installation: Install residential plumbing systems, including water heaters, fixtures, and piping, ensuring optimal performance and customer satisfaction. Quality Assurance: Perform quality checks on installations to ensure adherence to company standards and customer expectations. Continual Improvement: Actively participate in performance reviews, self‑assessments, and trainings. Identify personal development areas and set goals. Team Collaboration: Work closely with other technicians and team members to complete installations efficiently and to the highest standard. Safety Compliance: Follow all safety protocols and regulations to ensure a safe working environment. Efficiency: Complete installations within the scheduled time frame. Productivity and Utilization: Maintain high productivity by efficiently managing work orders, minimizing downtime, and maximizing billable hours. Safety Adherence: Maintain a perfect safety record and ensure zero safety incidents or accidents. Documentation Accuracy: Keep accurate and up‑to‑date records of service calls, work performed, and parts used in the Service Titan platform. Professionalism and Communication: Uphold professional communication and appearance at all times when interacting with customers to ensure a five‑star experience. Attendance and Punctuality: Keep a consistent record of punctuality and attendance, arriving at scheduled appointments on time. Additional duties as assigned. Join Our Team Become an integral part of Jackson Comfort's commitment to exceptional plumbing services, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us! We may use artificial intelligence tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr