Veterinary Technician/Receptionist
The Castro Animal Hospital, Inc.
Equine Veterinary Technician/Receptionist
We're Hiring an Equine Veterinary Technician/Receptionist!
Position Details
Role: Equine Veterinary Technician/Receptionist
Status: Full-time
Salary: Competitive and based on experience
Schedule: MondayFriday, 8:00 AM5:00 PM, with a one-hour lunch break
Benefits Highlights
Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts
Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, state license and VTNE exam fee reimbursement, professional development opportunities, and uniform allowance
Lifestyle Perks You'll Appreciate: Consistent MondayFriday scheduling, six paid holidays, an Employee Assistance Program, and an employee discount program
Looking for a veterinary role where you can combine your love of horses, hands-on patient care, and client service? This may be exactly what you've been looking for.
We're seeking an experienced Equine Veterinary Technician/Receptionist to join our growing equine practice. This unique hybrid position offers the opportunity to work directly with horses and veterinarians while also helping clients navigate appointments, treatments, farm calls, and follow-up care.
No two days are exactly alike. One moment you may be assisting with a lameness examination or caring for a hospitalized horse, and the next you may be coordinating a farm call or helping a client understand the next steps in their horse's care.
Why Our Veterinary Technicians/Receptionists Love It Here
- Consistent MondayFriday schedule with a one-hour lunch break
- Unique opportunity to combine hands-on equine medicine with client service
- Diverse caseload that allows you to use a wide range of veterinary skills
- Opportunities to assist with surgery, anesthesia, radiology, dentistry, laboratory work, and farm calls
- Supportive team that values communication, dependability, and collaboration
- Opportunities for continued learning and professional development
- Meaningful relationships with horses, clients, veterinarians, and teammates
- A role where every day brings something different
What Our Veterinary Technicians/Receptionists Do
Equine Patient Care
- Assist veterinarians with examinations, procedures, treatments, and surgeries
- Safely handle, restrain, and care for equine patients
- Obtain and record thorough patient histories and vital signs
- Administer medications, vaccines, fluids, and treatments as directed by a veterinarian
- Collect laboratory samples and perform routine laboratory procedures
- Assist with anesthesia induction, monitoring, and recovery under veterinary direction
- Provide attentive nursing care to hospitalized and recovering patients
- Assist with radiology, lameness examinations, dentistry, and other equine services
- Prepare, clean, sterilize, and maintain instruments and equipment
- Assist veterinarians with farm calls and haul-in appointments
- Maintain the barn, hospital, treatment areas, and equipment
- Help monitor and maintain medical and supply inventory
Client Service & Reception
- Answer incoming calls and provide professional, compassionate client service
- Schedule appointments and maintain an efficient daily calendar
- Coordinate and confirm farm calls and appointment times
- Communicate patient updates, test results, and discharge instructions
- Prepare health certificates and Coggins paperwork
- Accurately enter charges, notes, and medical information
- Scan laboratory results and other documents into patient records
- Process payments and assist with monthly statements
- Follow up with clients and referral partners
- Maintain accurate client and patient records
- Support the veterinary team with administrative and client-service needs throughout the day
What You'll Bring
- Previous veterinary technician experience, preferably in equine medicine
- Strong equine handling and restraint skills
- Comfort working safely around large and unpredictable animals
- Confidence assisting with veterinary procedures, diagnostics, anesthesia, and patient nursing
- Strong customer-service and client-communication skills
- Ability to work independently while following direction from veterinarians and hospital leadership
- Proactive mindset with the ability to anticipate upcoming appointments, procedures, and team needs
- Excellent organization, attention to detail, and follow-through
- Dependability, punctuality, and flexibility
- Ability to multitask in a fast-paced environment
- Commitment to maintaining a clean, organized, and safe hospital and barn
- Willingness to learn, take ownership, and help wherever needed
- Genuine passion for horses and the people who care for them
- Collaborative, team-first attitude
The Extras You'll Actually Feel
This is a role for someone who enjoys variety. A typical day may include preparing for appointments, assisting with lameness exams, caring for hospitalized horses, joining farm calls, processing laboratory samples, answering phones, scheduling appointments, stocking supplies, cleaning equipment, and helping the veterinarian prepare for the next case.
You'll have the opportunity to use both your clinical and client-service skills while becoming an essential part of a growing equine practice.
Physical & Work Environment
This is an active, hands-on position that requires comfort working around large animals in a variety of conditions. Responsibilities may involve standing, walking, bending, stooping, lifting, carrying, and working on uneven surfaces.
The position may involve handling horses weighing 900 pounds or more and lifting heavier materials with assistance when necessary. The work environment may include exposure to animal waste, odors, noise, changing weather conditions, infectious animals, controlled substances, bites, kicks, scratches, and other hazards associated with equine veterinary medicine.
Benefits You Can't Beat
Financial Benefits
- A flexible approach to compensation that reflects your skill set and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
Wellness Benefits
- Health insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
- Sick Time / Paid Time Off
- Free or discounted lab work for employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits
- Quarterly Team Rewards Bonus Program
- State veterinary technician license reimbursement
- VTNE exam fee reimbursement
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
Lifestyle Benefits
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
Join Our Team!
If you're ready to use your veterinary skills, work with horses every day, build strong client relationships, and join a team that values patient care and teamwork, we'd love to hear from you.
Apply today and take the next step in your equine veterinary career.
Diversity, equity, inclusion, and belonging are core values
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