Front Desk Representative

Job Description

Your experience matters

At Saline Memorial Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How you'll contribute

As a Front Desk Representative, you will provide superior customer service to both patients and other staff members. Additional responsibilities include:

• Ensuring that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy
• Greeting patients and handling check-in/check-out process
• Collecting patient payments
• Verifying patient demographic and insurance information, updating as needed
• Other duties as required

What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more...

Minimum Qualifications

Education:

• High School Diploma or GED
• Associate degree preferred

Requirements:

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Additional skills include:

• Excellent interpersonal skills to effectively and courteously handle patient and family interactions with other staff.
• Technology proficiency: familiarity with the use of Microsoft Office Suite
• Organized and detail-oriented

About Us

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. At Saline Memorial Hospital, we are committed to providing our patients with the highest quality, family-friendly care available. We offer a wide range of health care services, including emergency medicine, heart care, maternity care, sleep medicine, surgical services, and many more.

Where We Are:

The picturesque Benton town square is the focal point of the community. One of the town's main thoroughfares, Military Road, parallels the Old Southwest Trail used by frontier travelers on their way West. The Southwest Trail is part of the Arkansas Heritage Trails System. The Saline River has excellent fishing, scenery and backcountry floating for the outdoors enthusiast.

EEOC Statement:

Saline Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.