Medical Records Clerk

The Medical Records Clerk maintains patient files and statistics, responds to medical records requests, and performs clerical duties. They review and evaluate medical records for accuracy and appropriateness of clinical documentation and quality of care to comply with federal, state, and local regulations.


Duties and Responsibilities:

• Review medical records for completeness, assemble records into standard order, and file records in designated areas according to applicable alphabetic and numeric filing systems.
• File processed labs, pathology reports, and loose correspondence into patient records following physician review and signature.
• Provide narrative and statistical analyses of audits.
• Compile, verify, and file medical records.
• Respond to information requests according to established policies and procedures.
• Operate computer to retrieve and file data, signed correspondence, and reports.
• Amalgamate duplicate patient records submitted from patient accounts department.
• Maintain alphabetic filing system by organizing patient records on shelves to ensure records are readily accessible by all departments.
• Answer calls from clinical staff pertaining to medical records.
• Complete, mail, fax, and file physician's transcription document.
• Comply with federal HIPAA (Health Insurance Portability and Accountability) regulations and practice policies for the privacy and security of patient information; explain the law and our privacy policy to patients as needed.
• Maintain appropriate documentation of access to medical records.
• Select, pull, and process files for year-end purging.
• Demonstrate customer skills to manage difficult or emotional customer situations; responds promptly to customer needs and solicits customer feedback to improve service.
• Perform other duties as assigned.

Qualifications / Education / Licenses:

• Minimum one year's experience in medical records.
• High school diploma or equivalent.
• One to three months related experience or training; or equivalent combination of education and experience.
• Bilingual in English and Spanish preferred; must be able to read, write, and speak English.
• Intermediate to advanced computer knowledge including MS Office.
• HIPAA testing required.

At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.