Sr Quality Systems Analyst

Sr Quality Systems Analyst

New Brunswick - NJ - US

The Technical Business Analyst serves as a vital link between Digital Technology teams and business stakeholders, ensuring that business needs are accurately translated into effective technical solutions. This role involves guiding moderately complex technology initiatives, with a strong emphasis on delivering impactful business outcomes and exceptional user experiences. The ideal candidate will have the capability to contribute to and drive mid-scale digital programs from concept to execution. Working closely with business partners, the Technical Business Analyst is responsible for gathering, analyzing, and clearly communicating requirements to ensure that digital solutions align with strategic goals and meet the expectations of end users.

Key Responsibilities:

• Translate functional needs into actionable business requirements, ensuring clear communication across stakeholders, delivery teams, and relevant Digital functions to support strategic initiatives.
• Lead the elicitation, analysis, documentation, and validation of user requirements, enabling the development of solutions that align with BMS's mission to transform patients' lives through science.
• Foster strong partnerships with business stakeholders and cross-functional project teams, serving as a liaison between business units and technical delivery teams to ensure alignment and shared understanding.
• Understand the business processes with automation in mind
• Develop and maintain business process models, conceptual data models, and system requirement artifacts to support solution design and enterprise architecture standards.
• Establish and manage a baseline of requirements, ensuring traceability throughout the project lifecycle and alignment with regulatory, compliance, and quality standards.
• Contribute to solution design discussions, ensuring that proposed designs meet business needs and deliver value to internal and external stakeholders.
• Define and communicate the approach for requirements management and change control, supporting transparency and agility throughout the project lifecycle.
• End-to-end solution ownership, including problem framing, solution shaping, delivery alignment, and post-implementation value realization.
• Architecture and integration leadership, with accountability for cross-system impacts, API/integration requirements, data flows, and non-functional requirements (performance, security, scalability).
• Regulatory and validation leadership, including ownership of GxP, Part 11, and data integrity requirements, and close partnership with Validation and Quality teams to ensure inspection readiness.
• Program-level influence, managing cross-initiative dependencies, risks, and alignment with enterprise digital and quality strategy beyond single projects.
• Senior stakeholder and executive engagement, facilitating decision-making, resolving conflicts, and influencing outcomes across business, IT, Quality, and Compliance.
• Advanced Agile and delivery maturity, including epic-level ownership, backlog strategy, and ensuring Agile delivery aligns with regulated SDLC and validation needs.
• Support project planning activities, including input into work breakdown structures, timelines, and resource planning to ensure successful delivery.
• Manage evolving requirements, partnering with Project Managers to assess scope impacts and mitigate risks associated with changes.
• Identify and escalate requirement-related risks, ensuring timely resolution and alignment with project objectives.
• Collaborate with functional stakeholders and Digital teams to ensure successful execution of business cases and realization of expected benefits.
• Evaluate solution options, contributing to business case development and recommending optimal approaches based on feasibility, impact, and alignment with BMS's digital strategy.
• Maintain awareness of existing platforms and technologies, promoting adoption, enhancement opportunities, and alignment with industry trends and innovation.

Required Qualifications:

• Bachelor's or master's degree in computer science, Engineering, or a related technical field.
• 5 years' experience in project level business analysis using standard requirements business analysis techniques including brainstorming, interviewing, requirements sessions, activity diagrams, process modeling, conceptual data modeling, use case and wireframes desired
• 3-5 years' experience in program level business analysis leadership
• 3-5 years' experience supporting a digital transformation strategy
• Demonstrates the ability to effectively prepare and maintain the following documents / tools:
• Business Process
• Comfort level with AI initiatives
• Process Flow Analysis
• Experience working with developers
• Experience with Cloud Solutions and/or RDBS
• Basic competence in at least one programming language
• Requirements Definition
• Data Models
• Detailed Functional Design
• Executive Summaries
• Good Project Management skills with knowledge on Agile principles.
• Ability to manage an application end to end
• Experience collaborating with and managing cross-functionals teams including business subject matter experts, technical experts and compliance teams for project execution.
• Strong analytical skills with demonstrated experience understanding business requirements, technical concepts and business processes.
• Strong knowledge of analytics, quantitative and problem-solving skills to drive decisions for optimized solutioning.
• Strong stakeholder management, facilitation, influencing and negotiation skills.
• Strong working knowledge on MS Tools - Project, Word, PowerPoint, Excel.
• Excellent communication skills in both written & verbal English (and have worked in a global/multicultural environment).

Desired Skills:

• Experience with laboratory information management systems (LIMS) or bioinformatics platforms.
• Familiarity with regulatory standards for medical software (GMP, GxP, FDA, IEC 62304).
• Experience in test-driven development and continuous integration.
• Background in data science or statistical analysis using R or similar tools is a plus.
• Experience with cloud platforms (Azure, AWS) and DevOps tools is preferred.

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

New Brunswick - NJ - US: $137,530 - $166,654

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should