Workstation Technician

Workstation Technician

Birmingham, AL

On-Site role

$16 - $20 per hour

ABOUT THE ROLE

Our client is seeking a dedicated Workstation Technician for an onsite contract role in Birmingham, AL. In this hands-on position, you will provide comprehensive support for PC hardware, software, and peripheral devices. You will be responsible for workstation deployments, troubleshooting technical issues, equipment refreshes, inventory management, and supporting a variety of IT projects and special initiatives. The ideal candidate will demonstrate strong problem-solving abilities, excellent customer service skills, and the capacity to communicate technical information clearly to non-technical users.


WHAT YOU'LL DO

• Install, configure, relocate, and support PC hardware, software, and peripherals
• Complete equipment refreshes, upgrades, and lease return activities
• Respond to and resolve service tickets in a timely manner
• Troubleshoot workstation, hardware, software, and connectivity issues
• Maintain accurate hardware and software inventory records
• Assist end users with technology solutions and support needs
• Support IT projects and special initiatives as assigned

WHAT YOU BRING

• Associate degree in IT, related technical certification, or equivalent experience
• 2+ years of PC hardware and software support experience
• Experience troubleshooting and repairing desktop and laptop hardware
• Working knowledge of Windows operating systems and Microsoft Office
• Strong problem-solving and customer service skills
• Ability to communicate technical information to non-technical users
• Ability to lift and carry up to 40 pounds

#LI-MG4


Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.


EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.


Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.


Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.