Senior Accounts Receivable / Order-to-Cash Specialist
$1,500 - $1,800 per monthHire Emerald
Senior Accounts Receivable / Order-to-Cash Specialist
Please submit your CV in English. Location: Remote (EST hours preferred). Employment Type: Full-Time Compensation: Base Salary: $1,500 – $1,800 USD/month. Performance Bonus: $300 – $500 USD/month. Bonus tied to: Collection effectiveness, Aging reduction, Overall AR performance.
About the Role
We are seeking a highly analytical, detail-oriented, and autonomous Senior Accounts Receivable / Order-to-Cash Specialist to fully own the AR and Order-to-Cash process in a standalone capacity. This is NOT a basic collection or general accounting role. This is a senior, hands-on AR position focused on:
- Cash application
- Aging reduction
- Complex dispute resolution
- Collections strategy
- High-volume transactional environments
- Process improvement
The ideal candidate has experience operating in fast-paced, high-volume industries such as:
- Distribution
- Manufacturing
- Logistics
- Consumer goods
- Operationally intensive environments
Candidates coming from low-volume environments (small firms, boutique offices, law firms, etc.) may not be the right fit for this role.
Key Responsibilities
Accounts Receivable & Collections Ownership:
- Own the full Order-to-Cash lifecycle from invoicing through collections and payment reconciliation
- Manage high-volume AR portfolios, including: Active accounts, Aged balances, Legacy AR, Complex corporate portfolios
- Proactively follow up with customers via email and phone regarding outstanding invoices and payment status
- Prioritize collections activities to improve cash flow and reduce aging exposure
Advanced Cash Application & Reconciliation:
- Reconcile high-volume bank activity including: ACH payments, Wire transfers, Checks, Credit memos
- Apply customer payments accurately against open invoices within ERP systems
- Investigate unapplied cash, short payments, and reconciliation discrepancies
- Maintain strong accuracy and documentation standards across all AR transactions
Complex Dispute Resolution:
- Investigate and resolve: Invoice discrepancies, Unauthorized deductions, Chargebacks, Freight/logistics disputes, Short payments
- Identify root causes behind underpayments and payment delays
- Work cross-functionally with: Sales, Finance, Operations, Logistics teams
- Act as the bridge between departments to resolve disputes while maintaining strong customer relationships
Reporting & Process Improvement:
- Prepare AR aging reports, collection dashboards, and KPI tracking
- Monitor aging trends and collection performance
- Support month-end reconciliations and audit requests
- Improve AR workflows, dispute tracking, documentation standards, and ERP processes
- Help reduce manual work and improve operational efficiency
Requirements
- 4+ years of progressive Accounts Receivable / Order-to-Cash experience
- Proven experience managing high-volume and complex AR portfolios
- Strong hands-on experience with: Cash application, Payment reconciliation, Collections, Aging management, Deductions and dispute resolution
- Experience within: Distribution, Manufacturing, Logistics, Consumer goods is strongly preferred
- ERP experience required; NetSuite preferred
- Strong Excel and reporting skills
- Excellent written and verbal English communication skills
- Comfortable handling inbound and outbound customer calls
- Strong analytical, organizational, and problem-solving abilities
- Ability to work independently in a fast-paced remote environment
What We're Looking For
- A true standalone AR professional who does not require constant supervision
- Someone capable of independently managing aging portfolios and collections priorities
- Highly detail-oriented with strong financial accuracy
- Strong ownership mentality and accountability
- Comfortable operating under pressure in high-volume environments
Important Notes / Deal Breakers Applications may not be considered if candidates:
- Lack hands-on cash application and reconciliation experience
- Only have basic collections or customer service experience
- Come from low-volume transactional environments
- Lack experience handling deductions, disputes, and chargeback investigations
- Do not demonstrate strong English communication skills
This is a remote/telecommute position.
Vacancy posted 4 days ago
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