Director, CRM & Guest Engagement
Norwegian Cruise Line
Norwegian Cruise Line is seeking a Director of Customer Relationship Management to lead the guest communications strategy across email, push, SMS, and direct mail, driving engagement, retention, and lifetime value. You will build and lead the CRM team, establish channel standards, and partner with cross-functional teams to deliver personalized, data-driven journeys throughout the guest lifecycle. This role requires strong leadership and deep experience in enterprise marketing automation. #J-18808-Ljbffr Norwegian Cruise Line
- ## Director, CRMApply: Miami, Florida: Full time: Posted Today: JR026... ...high level of service and unique guest experiences aboard each vessel... ...Relationship Management (CRM) leads NCL's guest communication... ...direct mail to strengthen guest engagement, retention, repeat business,...CRMFull time
- ...President, Growth Marketing, the Director, Loyalty & Promotions leads... ...drives customer acquisition, engagement, retention, repeat bookings,... ...for US and Canadian guests. Drive membership growth, engagement... ...years of experience in loyalty, CRM, customer marketing,...CRMPermanent employmentWork at officeLocal areaRemote workMonday to Thursday
- ## Senior Director, LoyaltyApply: Miami, Florida: Full time: Posted Today... ...level of service and unique guest experiences aboard each vessel... ..., strengthening guest engagement, retention, repeat business, and... ...Align loyalty priorities with CRM, Product, and Content leaders...CRMFull time
- ...Breakthrough Miami seeks a results-driven Director of Development to grow and sustain... ...authentic relationships quickly, actively engage prospects, and consistently close gifts... ...budgets and timelines Proficiency with CRM systems, MS Office (Word, Excel, Outlook,...CRMContract workInternshipImmediate start
- ...account. Under the direction of the Sr Director, Guest Services, the Market Liaison, Guest... ...Guest Services and Network for local engagement and introduction to the Flight Attendant... ...with customer relationship management (CRM) software and other relevant tools (e.g...CRMWork at officeLocal areaWorldwideAfternoon shift
- ...architectural frameworksAt least 3 years in a Sale Support / Client Engagement Role for new or existing deployments, RFP, SOW, Sales... ...and web servicesAt least 3 years of experience in implementing CRM solutions with a minimum of 3 years Salesforce Force.com platform...CRMPermanent employmentFull timeH1bFlexible hours
- ...seeking a Digital Product Manager to oversee the Guest Technology digital products across the guest journey from pre-cruise to post-cruise engagement. You will own the end-to-end product lifecycle, work with engineering, design, CRM, content, and revenue teams, and lead a...CRM
$160.5k
...Description The Medical Science Liaison (MSL) Director for the Plastics & Regenerative Medicine... ...accountable for ensuring MSL stakeholder engagement plans are robust, focus on understanding... ...are fully utilizing technology (e.g., CRM, virtual engagement tools, P2P platforms)...CRMLocal area- ...Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.KPMG is currentlyseeking an Director Opportunity & Engagement Setup (OES) Leader to join ourAdvisory Operations organization. Responsibilities: Advise the OES team on key...H1bLocal area
- ...Annually, we host more than 160 million guests, promote more than 10,000 shows and present... ...primary responsibilities of the Touring Director are to drive touring revenue through owned... ...Proficiency with Microsoft Office Suite, CRM platforms, and financial reporting tools....CRMFull timeWork at officeLocal areaFlexible hoursWeekend workAfternoon shift
$171.6k - $338.3k
...in life sciences SaaS or managed-services sales, commercial and CRM domain fluency, consultative solution selling, and executive-... ...generate new-logo opportunities and expand market reach. Executive Engagement Build C-suite and senior-leader relationships across life...CRMLocal area- ...the people who need them. The Associate Director leads a team for an assigned Client program... ...corrective action process as they arise, engaging Amplity Compliance and senior leadership... ...utilization of all technology requirements: CRM use, activity reports, sales reports and...CRMContract workLocal areaFlexible hoursNight shift
$24 per hour
...Office department. We have an opportunity for a service-minded Guest Experience Supervisor to lead and inspire our great-natured service... ...genuine hospitality while helping foster a collaborative and engaging team environment. About You... Passionate about luxury...Live inFlexible hoursShift workWeekend workAfternoon shift$72k
...travel outside the territory, presenting opportunities for broader engagement. Responsibilities may include the following and other duties... ...space (catheter-based) ~ Experience using Salesforce (CRM systems) for business planning and forecasting. ~50% domestic...CRMWork experience placementWork at officeLocal areaRelocationFlexible hoursNight shiftWeekend work$100k - $130k
...Miami Foundation, everyone has a role they can play in creating a thriving Greater Miami. Position Overview The Director/Senior Director of Philanthropic Engagement will lead The Miami Foundation’s efforts to build and deepen relationships with professional advisors and...Work at officeLocal areaWork from homeFlexible hours- Sidley Austin LLP is seeking a Client Engagement Senior Coordinator within the Marketing Department in Florida. The role supports a range... ...collaborate with lawyers and marketing colleagues to plan events, manage guest lists, confer with design teams, and track ROI, while...
$25k
...significant historic estates while engaging diverse audiences through... ...and cultural programming. The Director of Individual Gifts will help... ...assignments across the team. • Set CRM data integrity, gift... ...integrating event strategy and guest cultivation with annual giving...CRMFull timeWork at officeMonday to FridayAfternoon shift- ...execution, and ensure the outcome actually transforms how the client engages with their customers. You're supported by a dedicated... ...CES) Integrations: Strong competency in API-driven integrations, CRM/ERP back-end connectors (e.g., Salesforce, ServiceNow), and omni...CRMFull timeWork experience placementLive inWork at officeLocal area
$184.87k - $324.19k
...then consider a career in Advisory.KPMG is currently seeking a Director, SAP IS-U -Power & Utilities for our Consulting practice.Responsibilities... ...office functions and other critical SAP modules, including SAP CRM (Customer Relationship Management) for front-office operations...CRMContract workH1bLocal area- We Are Seeking an Associate Director, Marketing & Culture Who Can Turn... ...detail, and help ensure that guests and members encounter a... ...creation, copy, and community engagement, ensuring the channels reflect... ...needs. Coordinate paid media, CRM, and performance campaigns,...CRMTemporary workSummer workWork at officeLocal area
- ...Miami, FL Summary The Director of Lifecycle Marketing builds... ...strategy that turns first-time guests into loyal, repeat Lucky... ...Digital Officer, this leader owns CRM and omnichannel programs from... ...acquisition, onboarding, engagement, retention, and win-back for...CRMFull timeSeasonal workWork at office
- Royal Caribbean Group in Miami is seeking a Lead, CRM Communications & engagement to support the Senior Manager, Email Marketing and drive the pipeline... ...across CEL lines including global, demand, brand comms, Guest Comms and Loyalty, and lead activation of additional...CRM
- ...CRM Lifecycle Manager Hybrid / Miami Seeking a dedicated, collaborative... ...deliver highly personalized guest experiences across the full... ...campaigns that elevate engagement and loyalty. Partnering closely... ...affluent travelers. Reporting to the Director of CRM & Lifecycle Marketing,...CRMPermanent employmentFull timeFor contractors
$144.6k - $241k
...practical business solutionsAbility to work independently and manage multiple assignmentsExperience solutioning, and implementing other CRM platforms (SAP CRM, Oracle, Salesforce.com, Microsoft Dynamics, etc.) or CPQ/CLM technologies (Salesforce, Oracle, Conga)The wage...CRMLocal area$150k - $180k
...connections and delivering memorable experiences to every guest, every time. Summary The Senior Director, Social & Influencer owns the strategy and day-to-... ...brand ambassador program, and set KPIs for reach, engagement and conversion Oversee day-to-day social...Full timeSeasonal workWork at office- ...POSITION OVERVIEW: The Creative Director is responsible for defining, protecting... ...Vida's creative expression across every guest touchpoint. As the steward of the brand'... ...storytelling, product marketing and guest engagement. Lead the Content team responsible for...Full timeFreelanceWork at office
- The Cruise Director is responsible for directing the overall entertainment function onboard... ...entertainment programs, activities, and guest experiences. This position provides leadership... ...presence with the ability to confidently engage and manage the attention of large groups....Full timeWork at office
- ...Cruise Director | Celebrity Cruises The Cruise Director is a senior, highly visible leader within the shipboard Hotel Management... ...the Entertainment team and is responsible for creating engaging, memorable guest experiences while ensuring entertainment programming meets...Full time
$55k - $65k
...Job Title: Guest Experience Manager Department: Guest Experience... ...Services Reports to: Director, Guest Experience & Patron Services... ...in advance of each engagement. Oversee the set-up and maintenance... ...efficiency. Assist Director, GE and CRM, Operations Manager in annual...CRMFull timePart timeNight shiftAfternoon shift- ...seeks a Senior Manager of Lifecycle Marketing to lead merchant engagement across the customer journey. You will design and execute multi-... ...actionable campaigns. You will mentor a team, define KPIs, and optimize CRM and marketing automation tools to deliver measurable business...CRM
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