Brand Protection Investigator - IN OFFICE

divh2Investigator Position at IP House/h2pAt IP House, we empower brands, legal professionals, and rights holders to manage and protect intellectual propertyboth online and offlineon a truly global scale. Through cutting-edge technology and deep cross-border expertise, we deliver scalable, end-to-end solutions for IP portfolio management, enforcement, and content and brand protection./ppWith over 700 experts operating across five continents, we are trusted by some of the worlds most recognized brands to combat counterfeiting, piracy, and IP infringement at scale. From digital platforms to physical marketplaces, we help clients safeguard what matters mosteverywhere it matters./ppOverview of the Role:/ppIP House is seeking Investigators with creative mindsets, strong critical thinking skills, and a passion for protecting intellectual property and consumer safety. In this role, you will conduct target research, perform test purchases, process evidence, prepare detailed reports, and engage with suspected scammers and resellers to gather actionable intelligence./ppThis position requires full-time, in-office presence at our Erie, Pennsylvania location./ppEssential Duties and Responsibilities:/pulliConduct online research to identify sellers, capture listing evidence, and investigate target identities/liliCommunicate with sellers under assumed identities via text, phone, email, and message boards/liliPerform undercover test purchases independently or in coordination with third-party volunteers/liliReceive, photograph, label, and document evidence while maintaining chain-of-custody records/liliRegularly update tracking files and internal databases/liliPrepare detailed and accurate investigation reports/liliMaintain a high level of precision and attention to detail in all reporting activities/liliComplete additional tasks and assignments as needed/li/ulpWhat Youll Bring:/ppPrior investigation or undercover purchasing experience is not required; however, an investigative mindset is essential. On-the-job training will be provided. The ideal candidate is hardworking, adaptable, and highly organized, with the ability to prioritize and reprioritize tasks in a fast-paced environment./ppThis role offers strong growth opportunities, progressing from entry-level test purchases and investigations to more complex and in-depth engagements./ppQualifications for Success/pulliProficiency in internet research and Microsoft Office applications/liliStrong writing skills with the ability to produce clear, comprehensive reports/liliAbility to follow detailed instructions accurately/liliExcellent verbal communication skills and the ability to remain composed during challenging conversations/liliConfidence in presenting detailed case briefings to management/liliStrong attention to detail/liliAbility to work effectively in a dynamic, fast-moving environment/liliFlexibility and adaptability, as priorities may change with little notice/li/ulpCompensation and Benefits/ppThis position offers $20.00-$23.00 per hour based on a 40-hour workweek. Only those with significant investigations experience will qualify for the upper end of this range./ppIn addition to competitive pay, we provide comprehensive health insurance, paid time off, a 401(k), and additional benefits./ppWe hire qualified candidates who are legally authorized to work in the United States. Please note that we are unable to sponsor visas at this time./ppWhy IP House:/ppIP House is redefining how the world combats illicit trade and intellectual property theftdelivering scalable, end-to-end solutions that empower global brands and rights holders through innovation, strategic expertise, and a relentless commitment to global enforcement./ppAchieving this ambitious mission requires the collaboration of an exceptionally talented team. We believe our people are the foundation of everything we doand we invest accordingly. From day one, we foster a culture rooted in continuous learning, professional growth, and shared excellence./ppWe also understand that meaningful work begins with a strong foundation. Thats why we offer a flexible work environment and a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families./ppHere, youll have the opportunity to shape a fast-scaling organization with a strong reputation for resultsand room to grow with it. Join us in safeguarding the brands, content, and innovations that shape our world./ppIP House is an equal opportunity employer dedicated to fostering a respectful, collaborative, and inclusive work environment./p/div