Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2025 and currently lead a team of four. Before becoming an agent, I spent six years working as a State Farm team member, where I developed a passion for helping customers and building a strong team.

Being involved in the community is important to us. Our agency is active with the San Marcos Chamber of Commerce, sponsors local youth baseball and softball leagues, and proudly supports a community 5K each Christmas season.

Our agency offers PTO, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. As a growing agency, we're focused on creating an environment where our team can succeed and enjoy coming to work.

Our culture is close-knit, hardworking, and fun. I'm looking for someone who fits well with our team, enjoys collaborating with others, and is passionate about providing outstanding customer service. If you're a team player with a positive attitude, we'd love to meet you.

ROLE DESCRIPTION:
Scott Lazenby - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.