Engineer
Trimble Inc.
Job Description: Drive custom product enhancements and solve critical IT issues. Partner closely with customer success managers to analyze, prioritize, and resolve complex technical support cases. Architect and implement software enhancements, configurations, and data conversions. Leverage cutting‑edge AI utilities to accelerate product enhancements and modern software workflows. Design custom technical reports and provide targeted data extractions using specialized tools. Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline. 3+ years of experience as a technical support analyst or consultant, including strong proficiency with Oracle SQL for data extraction and scripting. 2+ years of hands‑on experience generating business intelligence insights through tools like Jasper Reports or Crystal Reports. Proven expertise using help desk ticketing systems such as Jira Service Desk or Freshdesk alongside standard source control workflows. Exceptional interpersonal communication skills with a demonstrated ability to collaborate effectively across all levels of an organization. Familiarity with broader enterprise systems, CRM platform workflows, or ERP environments. Experience developing or troubleshooting modern web services and APIs. Benefits: Medical Dental Vision Life Disability Time off plans Retirement plans Tax savings plans for health, dependent care and commuter expenses Paid Parental Leave Employee Stock Purchase Plan #J-18808-Ljbffr Trimble Inc.
Vacancy posted 1 day ago
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