Marketing & Communications Manager

POSITION TITLE: Marketing & Communications Manager Reports To: Senior Vice President of Marketing FLSA Status: Exempt Pay Level: Base Salary NAVC Overview The North American Veterinary Community (NAVC) is a nonprofit organization dedicated to supporting and advancing veterinary professionals worldwide. The world’s leading provider of veterinary continuing education, the NAVC delivers essential training, tools and resources for veterinary professionals to stay abreast of advances in animal medicine and provide the best medical care for animals everywhere. Through its commitment to innovation and excellence, the NAVC has developed a diverse portfolio of products and services, including: educational events, headlined by VMX, the world’s largest, most comprehensive continuing education conference and launchpad for new products and innovations within the veterinary industry; a robust digital platform for virtual learning and engagement; the veterinary industry’s largest and award-winning portfolio of trade publications; and an advocacy arm which unites the veterinary community and pet lovers. The NAVC was founded in 1982 and is headquartered in Orlando, FL. Since 2017, the NAVC has been recognized annually as one of the Top Workplaces by the Orlando Sentinel. To learn more about the NAVC’s products and brands, visit To see our schedule of upcoming events, visit Position Objective The ideal candidate is eager to learn and ready to tackle marketing responsibilities for multiple NAVC brands. This position largely supports marketing initiatives in collaboration with NAVC departments outside the marketing team, as well as partners and contractors and is passionate about organization, clear communication and collaboration. The Marketing & Communications Manager will be responsible for providing support for marketing, advertising and communications initiatives for NAVC brands in support of the brand leaders, with a focus on direct sales initiatives, data mining, exploring third party email opportunities and other untapped opportunities in regards to new customer acquisition. The role would include but is not limited to customer experience initiatives, project management, strategic planning, creative brainstorming, idea generation and research, content development, copywriting, overseeing event materials and timelines and managing cross- departmental meetings. Position Responsibilities Assist with implementing marketing campaigns for NAVC brands and supporting communications initiatives across NAVC departments, including HR, PR, Governance and more. Oversee timelines, content, advertising and graphic development for carrying out marketing plans Support NAVC Public relations lead with PR activities and communications, press website and online press kit, award submissions, The Vetty’s brand, PR signage and press kit and materials development and assistance Support HR with branding and communications initiatives, including onboarding new staff, managing name badges and business cards Support internal communications initiatives, including internal staff website/newsletter initiatives, staff emails, forms and surveys, invitations, presentations and staff facebook group management and occasional posting Support governance initiatives where needed for the board, providing requested materials, presentation support and other event materials and planning falling under governance Support live event customer experience initiatives, signage planning, ordering and placement, prizes and giveaways for events, special entertainment contracting and event experience contracting and post event reporting and managing invoices Support other initiatives and special projects for in-person events, including partnerships and contractor management and communication Assist with marketing event system management including organization, scheduling content management, form and survey support, as well as support for other systems Work collaboratively with the digital marketing team to plan and execute digital communications Participate in marketing status and planning meetings, providing updates and reports Develop marketing content, including copywriting for both print and digital campaigns Participate in creative brainstorming, collaboration and strategic planning Assess and report on the performance of our marketing efforts using analytic and tracking tools; suggest and implement strategies to improve performance Stay current on emerging marketing trends As needed, attend NAVC-owned and/or related offsite events to assist in event-specific marketing efforts Collaborate with various NAVC marketing staff to facilitate projects through the workflow process Assist with other assignments as needed to support overall NAVC marketing strategy Qualifications Bachelor's degree required Project management / marketing team experience Superb people skills with a proven ability to interact with colleagues in cross-functional teams Support NAVC Public relations lead with PR activities and communications, press website and online press kit, award submissions, The Vetty’s brand, PR signage and press kit and materials development and assistance Support HR with branding and communications initiatives, including onboarding new staff, managing name badges and business cards Support internal communications initiatives, including internal staff website/newsletter initiatives, staff emails, forms and surveys, invitations, presentations and staff facebook group management and occasional posting Support governance initiatives where needed for the board, providing requested materials, presentation support and other event materials and planning falling under governance Support live event customer experience initiatives, signage planning, ordering and placement, prizes and giveaways for events, special entertainment contracting and event experience contracting and post event reporting and managing invoices Support other initiatives and special projects for in-person events, including partnerships and contractor management and communication Assist with marketing event system management including organization, scheduling content management, form and survey support, as well as support for other systems Stay current on emerging marketing trends As needed, attend NAVC-owned and/or related offsite events to assist in event-specific marketing efforts Assist with other assignments as needed to support overall NAVC marketing strategy Excellent organizational skills, including a demonstrated ability to efficiently plan, organize and manage projects with limited direct supervision Proven ability to manage multiple projects and assignments simultaneously, delivering on time Track record of taking initiative and driving projects through to completion Able to work well under tight deadlines and work independently, collaboratively with teams, communicating respectfully and solving problems in a resourceful manner Independent and creative thinker who can bring new ideas and perspectives to existing clients and/or products Superior customer service skills and support for a variety of internal and external clients Strong written and verbal communications skills, with strong attention to detail Flexibility to adapt to changing priorities and needs of the organization Motivated to learn about marketing trends, research new tools and learn new skills Strives for efficiency, accuracy and pays attention to detail Preferred Qualifications: Degree in marketing, communications, public relations, advertising or related field Knowledge of MS Office and Google Applications Experience with project management systems for creating, tracking and executing marketing priorities Some travel may be required All prospective employees must pass a background check Position will be based remotely, with occasional travel to the NAVC offices in Gainesville and Orlando. Dog-friendly office Robust benefits package including health, vision, dental and 401K match Notice: NAVC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. For additional information: Kimberly Chatfield Director of Human Resources Be part of our inner circle – sign up for our newsletters. Let the good vibes flow as we share essential vet info and exciting updates. #J-18808-Ljbffr NAVC