Technology Technician

Technology Technician Luling Independent School District Technology Department - Luling, Texas Open in Google Maps This job is also posted in Luling Independent School District Job Details Job ID: 5920197 Application Deadline: Posted until filled Posted: Sep 09, 2026 5:00 AM (UTC) Starting Date: To Be Determined Job Description Primary Purpose: Provide technical support for computers, Chromebooks, mobile devices, classroom technology, network equipment, software, and related technology systems. Respond to technology support requests by diagnosing and resolving hardware, software, connectivity, account, and equipment issues. Assist with deployment, maintenance, inventory, and lifecycle management of district technology. Qualifications: Education/Certification: High school diploma or GED Associate's degree in computer science, IT, information systems, or related field preferred CompTIA A+, Google, Microsoft, Cisco, or similar industry certification preferred Clear and valid driver's license Special Knowledge/Skills: Knowledge of Windows, ChromeOS, and web-based applications Working knowledge of Google Workspace for Education Knowledge of computer hardware, software, printers, peripherals, and classroom technology Ability to diagnose and repair computer and Chromebook hardware Basic knowledge of wired and wireless networking Ability to install and troubleshoot network cabling and related hardware Ability to install, configure, maintain, and troubleshoot software and operating systems Ability to troubleshoot user accounts, applications, and access issues Ability to maintain accurate technology inventory and service records Ability to follow district cybersecurity, data privacy, and technology procedures Strong customer service and communication skills Ability to prioritize and manage multiple support requests Experience: 2 years of experience supporting, installing, maintaining, or repairing computers, Chromebooks, networks, or related technology preferred Major Responsibilities and Duties: Technical Support Install, configure, maintain, and upgrade computers, Chromebooks, mobile devices, peripherals, and other technology equipment, such as interactive displays, projectors, document cameras, audio equipment, and related instructional devices. Install and configure approved applications, operating systems, updates, extensions, and other district software. Provide technical assistance to users of computers, Chromebooks, Google Workspace, software applications, classroom technology, printers, accounts, and other technology resources. Respond to assigned technology support tickets. Diagnose and resolve hardware, software, operating system, application, account, printing, and network connectivity issues. Document troubleshooting, repairs, resolutions, and other work performed. Assist with troubleshooting wired and wireless network connectivity, switches, access points, network cabling, and related infrastructure. Install, terminate, troubleshoot, and maintain network cabling and associated equipment as assigned. Equipment Maintenance and Device Deployment Perform preventive maintenance and routine inspections of technology equipment. Diagnose and replace damaged or failed components. Prepare equipment for warranty or vendor repair when appropriate. Maintain accurate records of repairs, parts, equipment status, and work performed. Remove and replace obsolete equipment. Assist with migration of user data and settings when appropriate. Follow district procedures for securely wiping, retiring, recycling, transferring, or disposing of technology equipment. Configure, deploy, and collect student and staff technology devices. Assist with Chromebook and computer enrollment, configuration, organizational placement, and device management. Assist with districtwide technology deployments, replacements, refresh projects, and other Technology Department initiatives. Asset Management Maintain accurate inventory records for computers, Chromebooks, peripherals, network equipment, software, and other technology assets. Assign, transfer, collect, and update equipment records as devices move between users, classrooms, campuses, and departments. Assist with receiving, tagging, organizing, storing, and distributing technology equipment and supplies. Assist with periodic physical inventories and reconciliation of district technology assets. Cybersecurity and Data Protection Follow district cybersecurity, acceptable-use, account security, and data privacy procedures. Follow district procedures regarding passwords, administrative access, device security, and privileged accounts. Protect confidential district, staff, and student information encountered while performing technical duties. Report suspected cybersecurity incidents, compromised accounts, unauthorized devices, data exposure, or other security concerns to the Director of Technology. Other Communicate professionally with staff, students, administrators, vendors, and other district personnel. Maintain accurate electronic records, service documentation, and other required Department records. Comply with policies established by federal and state law, State Board of Education rule, and local board policy. Comply with all district and campus routines and regulations. Follow district safety protocols and emergency procedures. Assist with after-hours technology emergencies, projects, or district events when assigned. Perform all other duties as assigned. Supervisory Responsibilities: None. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Computers, Chromebooks, mobile devices, printers, network equipment, hand tools, cable installation and testing equipment, electronic diagnostic tools, ladders, and district vehicles Posture: Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motion; frequent keyboarding and use of computer equipment; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders Lifting: Moderate lifting and carrying (up to 44 pounds); occasional heavy lifting (45 pounds and over) Environment: Frequent districtwide travel; work in classrooms, offices, equipment rooms, network closets, and other district facilities; occasional exposure to electrical equipment, dust, heat, confined equipment spaces, and irregular work hours Mental Demands: Work with frequent interruptions; maintain emotional control under stress TRS Health Benefits - LISD Contribution to TRS Health Coverage Days: 226 days Salary: $34,804-$53,878; commensurate with experience Position Type: Full-Time Job Categories: Administration > Technology Job Requirements At least 2 year(s) of relevant experience preferred. Associate degree preferred. Citizenship, residency or work visa required Contact Information Thomas Miller , Technology Director Technology Department Phone: View phone number on click.appcast.io Email: View email address on click.appcast.io #J-18808-Ljbffr Luling Independent School District