1st Shift Shipping and Receiving

Job Description

Job Description

Shipping and Receiving Coordinator

Position Summary

The Shipping and Receiving Coordinator supports the company’s shipping and receiving operations, ensuring that all inbound and outbound product is received, documented, and moved accurately and on time. This role is primarily administrative, with some physical work in the warehouse, and serves as a key link between Receiving, Inventory Control, Procurement, Quality Assurance, Production Scheduling, and outside carriers.

Schedule

During training: Monday – Friday, 7:00 AM – 4:30 PM

After training: Monday – Friday, 8:00 AM – 5:30 PM

Occasional early starts, extended hours, or weekend coverage may be required during peak periods, month-end inventory, or to accommodate late deliveries.

Key Responsibilities

Receiving & Inventory

1. Supervise and coordinate daily receiving operations for all inbound freight.
2. Compare deliveries against the original purchase order for quantity, quality, and accuracy, and keep a detailed log of all product received.
3. Inspect incoming food product for damage, temperature compliance, quality, and order accuracy; document and report any discrepancies.
4. Enter receipts accurately and post them in the WMS in a timely manner.
5. Manage the flow of receiving paperwork from Receiving to Inventory Control to Procurement to QA.
6. Verify lot numbers, date codes, and labeling to support traceability and food safety requirements.
7. Assist with cycle counts and the month-end physical inventory process, including researching and resolving variances.
8. Unload trucks by hand, pallet jack, or forklift (if certified) as needed.

Shipping & Logistics

1. Build, update, and maintain the inbound delivery schedule.
2. Book, schedule, and track inbound and outbound shipments with trucking companies and carriers.
3. Work with Production Scheduling to ensure product arrives in time to meet production needs.
4. Communicate late deliveries or schedule changes promptly to affected internal teams.
5. Prepare and review shipping documents, including bills of lading and packing lists.
6. Coordinate with warehouse personnel to ensure the accurate, efficient movement of inbound and outbound shipments through the facility.
7. Document freight damage, shortages, and overages, and assist with carrier and vendor claims.

Communication & Administration

1. Handle a high volume of phone calls and emails with vendors, carriers, and internal departments.
2. Gather and evaluate the information needed to respond to inquiries and resolve complaints.
3. Escalate unresolved issues to the appropriate internal resource in a timely manner.
4. Maintain organized receiving and shipping records in compliance with company, food safety, and regulatory recordkeeping requirements.
5. Recommend process improvements to increase receiving accuracy and efficiency.
6. Perform other duties as assigned by the Sr. Director of Supply Chain.

Requirements

1. Associate’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
2. Bilingual in Spanish and English (written and verbal).
3. Familiarity with, or willingness to learn, a warehouse management system (WMS) or ERP system.
4. Proficient in Microsoft Word, Excel, and Outlook.
5. Strong math skills and comfort working with numbers, quantities, and unit conversions daily.
6. Excellent written and verbal communication skills.
7. High attention to detail and accuracy in data entry and documentation.
8. Ability to understand and follow written and verbal instructions.
9. Strong work ethic; personable, dependable, and punctual.

Preferred Qualifications

This is an entry-level position; recent graduates are encouraged to apply. The following are a plus but not required:

1. Prior experience or internships in logistics, shipping/receiving, warehousing, or inventory control.
2. Experience in the food, dairy, or perishable goods industry.
3. Working knowledge of food safety standards such as GMPs, HACCP, FSMA, or SQF.
4. Forklift certification.
5. Experience working with carriers, freight booking, and freight claims.
6. Familiarity with lot tracking and product traceability.

Skills & Competencies

1. Quick learner who adapts well to new systems and processes.
2. Well organized, able to multitask and prioritize effectively in a fast-paced environment.
3. Strong problem-solving and conflict resolution skills.
4. Able to work independently while collaborating with multiple departments.
5. Calm and professional under pressure, particularly when handling delays or schedule changes.

Physical Requirements & Work Environment

1. Ability to lift up to 40 lbs regularly.
2. Ability to stand, walk, bend, and reach for extended periods on the warehouse floor.
3. Work is split between an office setting and a warehouse environment, including refrigerated and cold storage areas.
4. Must follow all safety, sanitation, and personal protective equipment (PPE) requirements.