Student Affairs Case Manager - Clinical, Counseling and Psychological Services

Job Details Job Title: Student Affairs Case Manager - Clinical, Counseling and Psychological Services Location: Kennesaw, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 298484 About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high‑impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU! Primary Location for Job Responsibilities Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Department Specific Tasks And Responsibilities Utilize knowledge and assessment of mental health needs to assist with or facilitate referrals to off‑campus community resources when the student needs are beyond the clinical scope of practice for Counseling and Psychological Services. Services referrals may include direct psychiatric admissions, neurodivergent disordered eating treatment, outpatient and long‑term mental health services, health services, legal services, and/or social services Provide immediate support and intervention for students in a mental health crisis, including assessing risk of harm to self or others, including involuntary commitment for a 72‑hour hold for crisis stabilization. Also utilize community‑based 24/7 crisis intervention services as needed Engage in ongoing communication and follow‑up with students and external medical, mental health, and substance abuse providers to assure continuity of care/service and completion of scheduled appointments Provide brief counseling services with a broad range of presenting needs including high‑risk concerns such as co‑occurring medical and mental health needs, functional and socioeconomic limitation Job Summary Coordinates preventative and remedial clinical case management services to support students and improve functioning and well‑being. Advocates in campus and community systems to reduce barriers that impede student success. Responsible for providing clinical services for a wide variety of presenting problems, including eating disorders, autism spectrum disorder, complex mental health, trauma, and/or crisis. Facilitates higher level of care referrals and transition back to campus, as needed. Manages treatment needs, makes treatment recommendations, coordinates care, and maintains knowledge of on and off‑campus resources. Responsibilities Provides case planning and coordination of care across multiple disciplines Provides direct services to KSU students Processes incoming and outgoing medical records requests Facilitates off‑campus referrals Partners with community providers to develop the off‑campus referral database Provides crisis intervention and after‑hours emergency on‑call coverage when scheduled or needed Provides outreach and consultation to the campus community Facilitates hospitalizations and returns to campus Supervises graduate student trainees Required Qualifications Educational Requirements Master’s degree from an accredited institution of higher education in counseling, psychology, social work, or marriage and family therapy Other Required Qualifications Current, valid, and unrestricted driver’s license Required Experience Three (3) years, including internships, providing case management services, working in a community mental health context, and/or a crisis response setting Preferred Qualifications Additional Preferred Qualifications Independent licensure (e.g., LPC, LCSW, or LMFT) Preferred Educational Qualifications Ph.D. from an accredited institution of higher education in Clinical/Counseling Psychology, Social Work, or Counselor Education and Supervision Preferred Experience Experience with electronic health record systems Abilities Able to handle multiple tasks or projects at one‑time meeting assigned deadlines Ability to work collaboratively with mental health professionals, law enforcement, and other stakeholders to ensure student safety and wellbeing. Knowledge, Skills, & Abilities Knowledge of mental health issues in higher education Familiar with local treatment options and providers Knowledge of professional, national, and state ethical guidelines Proficiency in suicide and homicide assessment protocols, including risk evaluation, intervention strategies, and appropriate referral processes. Strong knowledge and experience developing and implementing crisis management plans tailored to individual student needs. Strong knowledge of mental health resources and support systems available within and outside the university. Skills Excellent interpersonal, initiative, teamwork, problem‑solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Desktop Publishing software) Strong attention to detail and follow‑up skills Strong customer service skills and phone and e‑mail etiquette USG Core Values The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, View email address on click.appcast.io. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P‑Card). This position may travel 1% - 24% of the time. Background Check Standard Enhanced Education MVR Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process. Some positions may require additional job‑based screenings such as motor vehicle report, credit check, pre‑employment drug screening and/or verification of academic credentials. #J-18808-Ljbffr