Warehouse Lead

Job Description

Job Description

Position Summary

The Warehouse Lead oversees daily warehouse operations for a moving company, ensuring household goods, commercial items, packing materials, and equipment are received, stored, inventoried, loaded, and released safely and accurately. This hands-on leader coordinates warehouse staff, maintains an organized facility, protects customer property, and supports efficient moving crews and dispatch operations.

Key Responsibilities

• Oversee the receiving, tagging, inventorying, storage, retrieval, and release of customer belongings and company equipment.
• Verify inventory records, warehouse tickets, condition reports, and chain-of-custody documentation for accuracy.
• Maintain an orderly warehouse layout that protects customer goods and allows efficient access for pickups and deliveries.
• Coordinate with dispatch, move coordinators, drivers, and crew leaders to prepare shipments on schedule.
• Inspect incoming and outgoing items for damage; document exceptions and promptly report claims-related concerns.
• Ensure proper handling of high-value, fragile, oversized, and specialty items.
• Manage inventory of cartons, packing supplies, moving blankets, dollies, straps, and other moving equipment.
• Enforce safe lifting, loading, stacking, forklift, and warehouse practices in compliance with company policies and applicable safety requirements.
• Conduct regular warehouse walkthroughs, equipment checks, and inventory audits.
• Maintain cleanliness, security, pest-control awareness, and fire-safety readiness throughout the facility.
• Resolve day-to-day operational issues and escalate staffing, customer-property, safety, or facility concerns to management.
• Help load and unload trucks and perform other warehouse duties as needed.

Qualifications

• High school diploma or equivalent required.
• 2+ years of warehouse, logistics, moving, storage, or distribution experience preferred.
• Prior experience leading a team, assigning work, or training employees strongly preferred.
• Knowledge of inventory control, warehouse organization, and safe material-handling practices.
• Ability to read work orders, inventory sheets, shipping documents, and basic reports.
• Comfortable using smartphones, tablets, warehouse software, and standard office applications.
• Valid driver’s license preferred; forklift certification or willingness to obtain certification preferred.
• Strong communication, organization, problem-solving, and customer-service skills.

Physical Requirements

• Ability to lift, carry, push, or pull up to 75 pounds regularly, with heavier team lifts as needed.
• Ability to stand, walk, bend, climb, reach, and work in varying warehouse temperatures for extended periods.
• Ability to safely operate warehouse equipment and work around moving trucks and loading areas.

What Success Looks Like

• Customer belongings are accurately tracked, secure, and damage-free.
• Warehouse space is clean, organized, and ready for daily pickups and deliveries.
• Crews receive the right goods, materials, and equipment on time.
• Inventory discrepancies, damages, and safety concerns are identified quickly and handled correctly.
• Warehouse staff work safely, productively, and with clear direction.

Compensation and Benefits

Competitive hourly pay or salary based on experience, with potential overtime, performance incentives, health benefits, paid time off, and career-growth opportunities depending on company policy.

Equal Opportunity Employer: We are committed to building an inclusive workplace and consider qualified applicants without regard to protected characteristics under applicable law.