Alliance Director, North America

Alliance Director

Are you ready to be the driving force behind growing our strategic partnerships across North America? iGrafx is looking for an enthusiastic and results-driven Alliance Director to join our dynamic team. This is your chance to contribute to the growth of a leading SaaS Process Intelligence vendor and make a significant impact in the tech world. You will be a key driver in growing our existing partnerships in NAM, along with establishing new partnerships to contribute to our ongoing scaling efforts.

We hire recognized leaders in their field who leverage their skills and experience to create measurable, improved outcomes for our customers and our company. We champion winning together and value humble, team-first leaders who also bring determination and resolve to meet commitments.

Responsibilities:

• Identify and establish strategic alliances with leading software vendors, service providers and technology partners.
• Negotiate partnership agreements, including terms, conditions, and mutual expectations.
• Expand and develop partnerships focused on delivering predictable and recurring revenue growth within a mutually defined plan.

Relationship Management

• Serve as the primary point of contact for key partners, maintaining strong, positive relationships.
• Facilitate regular communication with partners to ensure alignment and mutual understanding of goals.
• Address and resolve any issues or conflicts that arise within the partnerships.

Business Development

• Collaborate with internal teams (sales, marketing, product management, etc.) to leverage partnerships for business growth.
• Identify new market opportunities and jointly develop go-to-market strategies with partners.
• Drive joint marketing and sales initiatives, including co-branded campaigns, webinars, and events.

Performance Management

• Set and monitor key performance indicators (KPIs) to measure the success of partnerships.
• Conduct regular performance reviews with partners to assess progress and identify areas for improvement.
• Report on partnership performance to senior leadership and stakeholders.

Technical Collaboration

• Work closely with product and engineering teams to ensure seamless integration and interoperability between partner solutions and the company's offerings.
• Facilitate technical exchanges and joint development activities to enhance product compatibility and innovation.

Market Intelligence:

• Stay informed about industry trends, competitor activities, and emerging technologies.
• Provide insights and recommendations to senior management based on market intelligence and partnership feedback.

Compliance and Risk Management:

• Ensure all partnerships comply with legal, regulatory, and corporate standards.
• Identify and mitigate potential risks associated with partnerships.

Qualifications:

• Bachelor's degree in Business, Computer Science, Information Technology, or a related field. MBA or equivalent advanced degree preferred.
• Minimum of 5-7 years of experience in business development, alliance management, or strategic partnerships within the software industry.
• Proven track record of successfully developing and managing high-impact partnerships.

Skills:

• Strong understanding of the software industry and technology trends.
• Excellent negotiation, communication, and interpersonal skills.
• Ability to work cross-functionally and influence without direct authority.
• Strategic thinker with strong analytical and problem-solving skills.
• Ability to manage multiple priorities and projects in a fast-paced environment.

Reporting Structure:

• Reports to: SVP, North America

iGrafx Company Description

iGrafx has always been a leader in the ever-evolving business process management industry and has contributed continuously along the way. iGrafx created the industry's first Window's-based process diagramming tool, the world's first interactive graphical business process simulation tool, and trademarked the term "swim lane," which has become the de facto way to represent and describe roles within process flows. We assisted in the creation of the BPMN standard. iGrafx also released the first process collaboration platform complete with business architecture modeling, and the industry's first end-to-end RPA Acceleration Package.

iGrafx was recently named a Leader in The Forrester Wave on Process Intelligence, a Leader in the 2024 SPARK Matrix for Digital Twin of an Organization (DTO) Solution, and the Customers' Choice in 2023 Gartner Peer Insights for Enterprise Business Process Analysis Tools.

Today, with offices around the world, and active distribution in more than 20 countries, we have never veered from our singular focus: to turn customer processes into valuable assets! This enables us to provide our employees with opportunities for experiences and recognition, and ROI-proven business transformation at scale for our customers. Our success in these areas show in both employee and customer satisfaction and longevity.

iGrafx is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.