Mobile Service Advisor/Coordinator
$60k - $65kJannell Ford of Hanover
Job Description
Job Description
Description of the role:
Jannell Ford of Hanover is seeking a Mobile Service Advisor/Coordinator to join our team in Hanover, MA. The ideal candidate will be responsible for coordinating and managing service appointments, communicating with customers, and ensuring customer satisfaction.
Responsibilities:
- Coordinate service appointments and manage scheduling
- Communicate with Mobile technicians regarding dispatch of daily repair orders
- Communicate with customers regarding service needs, up selling of service and updates on work being performed
- Ensure customer satisfaction through quality service
- Manage service records and documentation
- Follow up after service is performed to collect payment and confirm the service went well
Requirements:
- Previous experience in automotive service or customer service
- Strong communication and organizational skills
- Ability to work independently and as part of a team
Benefits:
- Competitive compensation: $60,000.00 - $65,000.00 per year paid weekly
- Opportunity for growth and career advancement
- Health and dental insurance, 401k with company match, vision and disability insurance, paid time off and vacations after 1 year of employment.
About the Company:
Jannell Ford of Hanover is a 4th Generation family-owned and operated dealership dedicated to providing exceptional service to our customers. We believe in fostering a collaborative and supportive work environment where employees can grow and succeed. If you are ready to join a winning team and be part of offering something greater to our customers we need to meet.
Vacancy posted 7 days ago
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